Customer Survey Listening to our community has always been important to us and helped shape who we are today. Your feedback will help us to improve and serve you better. Thank you for your time. Question Title * 1. How long have you been a customer of Clemence Organics? Less than six months Six months to a year 1 - 2 years More than 2 years Question Title * 2. Which of the following products have you purchased from Clemence Organics before? (Please select all that apply.) Refining Cleanser 2 in 1 Face Exfoliant + Mask Tone + Hydrate Spritz Ultimate Biome Spritz Repair Face Serum Protect + Clarify Daily Face Lotion Calming Daily Face Lotion Ultimate Face Creme Lime Caviar Eye Creme Ultimate Lips Rose Tinted Lips Ultimate SOS Balm Ultimate Hand + Body Lotion Ultimate Body Oil Luxurious Organic Face Cloth Question Title * 3. Which product is your favourite and why? Question Title * 4. Overall, how satisfied are you with Clemence Organics? Extremely satisfied Very satisfied Somewhat satisfied Not so satisfied Not satisfied at all Question Title * 5. How well do our products meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 6. How would you rate the quality of our products? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 7. How would you rate the value for money of our products? Excellent Above average Average Below average Poor Question Title * 8. How responsive have we been to your questions or concerns? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Question Title * 9. How likely are you to purchase any of our products again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely Question Title * 10. Do you have any other problems with your skin that you would love us to help you solve? Yes No If yes, please specify Question Title * 11. Which new products would you like to see added to the range? First choice Second choice Third choice Question Title * 12. How important is the recyclability of packaging to you? Very important Reasonably important Not really important Not important to me at all Question Title * 13. Recently we shared a recipe for Bridget's organic body scrub. Did you like this kind of content and would you like to see more? Yes I liked it and would like to see more like this No I didn't find it helpful for me I didn't see this content Question Title * 14. What other content would you like to see from us? e.g. Naturopathic advice for other health issues, product tutorials, skincare tutorials Question Title * 15. Would you be interested in seeing food recipes for healthy skin? Yes No Question Title * 16. Do you follow us on social media (Facebook, Instagram, TikTok, YouTube)? Yes No If yes, do you find it helpful? Are you inclined to show our page/videos to others? Question Title * 17. Do you have any other comments, questions, or concerns? Finished! Please use code SM22 for $20 off your next order with us (valid to 17/4/22). Thank you x
