We are seeking community input to help plan our future! All responses are strictly confidential and will only be shared in a summary report. No information will be shared that identifies respondents.

The survey report will be used to plan future collections, services, and programs.

If you have any questions about this survey or would like assistance in responding please contact Sissy Phillips, phillipss@cidlibrary.org, 248-657-4291.

This survey will take you about 10 minutes to complete (but feel free to take as much time as you need).

Thank you!

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* 1. Do you currently have a card from the Clarkston Independence District Library?

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* 2. How satisfied are you with the Clarkston Independence District Library overall?

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* 3. Please rate how satisfied you are with the following aspects of the library.

  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied
Selection of the library's physical collections
Selection of eBooks and digital audiobooks
Atmosphere at the library
Library facility, i.e., cleanliness, open space, meeting/study rooms
Customer service
Technology available at the library
Library website
Library hours of operation
Library programs for adults 
Library programs for seniors
Library programs for tweens/teens
Library programs for children
Programs/resources for children with special needs
Programs/resources for adults with special needs

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* 4. For any items that you clicked dissatisfied or very dissatisfied, what can the library do to increase your satisfaction?

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* 5. What gets in the way of you using the Clarkston Independence District Library? (Check all that apply.)

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* 6. If you checked a box in question 5, please tell us how the library might better offer services or programs to you and your family.

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* 7. Is there another library you use besides CIDL? If so, which library do you visit most often and why?

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* 8. Please rate the following library services, collections, programs, and spaces in terms of their value to you and your family.

  Very valuable Valuable Slightly valuable Not at all valuable I was not aware this is available at the library.
Physical materials to check out
Digital materials to download
A safe/welcoming place for students to go after school
Using a computer
Using a printer/copier/scanner/fax
Getting help from staff
Using the Wi-Fi
Using the notary service
Using the test proctoring service
Attending a program/event
Using the special collection of items to check out, e.g., hotspots, projector, telescope
Using a quiet study room
Using the free meeting rooms (business center & conference room)
Using Tech Toys, e.g., Glowforge, 3D printer

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* 9. Where do you learn about library news and events? (Check all that apply.)

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* 10. Where in the community do you get news about other local events?

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* 11. We are thinking about where to focus our resources in the coming years. Please rate the items below based on your interest for you or your family.

  Very interested Interested Slightly interested Not at all interested 
Print materials 
Physical A/V materials, e.g., DVDs, videogames, music CDs
Digital collections, e.g., eBooks, digital audiobooks
Digital streaming collections, e.g., TV series, movies, music
Outdoor programs
Outreach/offsite and collaborative programming
Programs for seniors
Programs for adults
Programs for teens
Programs for tweens
Programs for children
Programs for homeschool families
Programs for adults with special needs
Programs for children with special needs
Technology support
Additional tech toys and tools (Innovations Lab), e.g., 3D printer, Cricut

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* 12. Please provide more detail as to what programs, services, or collections would be valuable to you and your family.

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* 13. Considering future programs for library patrons, what program topics would you attend at the library? (Check all that apply.)

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* 14. Which of the following categories or specific items would you use if the library had them available? (Check all that apply.)

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* 15. For the items listed above, would you prefer to use them at home or in the library?

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* 16. What is your age? (Optional)

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* 17. Please choose all statements below that describe you. 

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* 18. What languages are spoken in your home? Please check all that apply. (Optional)

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* 19. Please share a favorite story or memory from the library. (Optional)

If you are satisfied with your responses, click DONE below to submit your survey.

If you have any additional questions or feedback, please contact Sissy Phillips, phillipss@cidlibrary.org, 248-657-4291.

Thank you for your responses.

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