Te Whaihanga - Critical incident analysis tool for students
Introduction
The critical incident analysis tool or (CIA) is used in many professional education programmes, from social work to medicine and teaching. It is a framework to help develop the continuously learning reflective practitioner. The framework has been adapted for use by built environment students who are developing the skills of building and sustaining positive working relationships with Māori. It uses a combination of the work of Eraut (2012) and Crisp, Green Lister, and Dutton (2005).
In the context of Te Whaihanga and better preparing built environment professionals to engage with Māori, students need to appreciate that a lot of ‘critical incidents’ will be relatively commonplace, routine and not out of the ordinary. They are ‘critical’ because they have caused us to think and reflect. They can be successful or unsuccessful events. They provide a vivid and memorable recollection.
Situations could include (but are not limited to) any of the following: — When you were working with Māori values or a Māori community for the first time — When you felt you had done something well — When you were uncertain how to proceed in a situation — When you acted inappropriately — When something went better than expected — When you lacked confidence — When you felt completely comfortable in yourself — When you made a mistake — When you really enjoyed working with someone/a group — When you had a feeling of pressure — When you realised you did not know enough — When you felt unsupported — When relationships were affected positively or negatively — When you took a risk and it paid off/didn’t pay off — When an occurrence turned out differently than you expected — When something challenged the way you normally think about things.
Each of the questions in the following section is designed to help you describe and build up a written picture of your chosen situation. Participation is voluntary. As the responses are anonymous, no participants can be identified in any report or publication. Relevant data will be drawn on for appropriate academic publications, conference presentations, lecture resourcing, and Ako Aotearoa reports.
If you would like to retain a copy of your comments, please cut and paste your response to each section into your own word file for safe keeping. You will not be able to print off a copy of your responses.
Crisp, B., Green Lister, P., & Dutton, K. (2005). Integrated assessment: New assessment methods: evaluation of an innovative method of assessment – critical incident analysis. Glasgow: Scottish Institute for Excellence in Social Work.
Eraut, M. (2012). Developing a broader approach to professional learning. In Learning trajectories, innovation and identity for professional development. Dordrecht, Germany: Springer Science + Business Media.