Customer Experience, Trust & Loyalty
- Why Digital Identity is the Strategic Business Opportunity

Mobile, social, offline, online, in store, in app – there are more ways for your customers to interact with your products and services than ever before. Building lifelong relationships with your customers has never been more challenging and is only possible when you know who they are.

In addition, as technology investments increasingly becomes more business-centric, the success of the CIO and CMO become more intertwined. How can digital identity help you enhance customer engagement?

We invite you to join us for an interactive briefing with your industry peers, co-hosted by Deloitte Hong Kong and ForgeRock. This event will examine how digital identity can become your strategic advantage, increasing brand equity, unlocking revenue and deepening customer loyalty.

This event will discuss:

·        Creating a seamless digital experience anytime, anywhere on any device

·        Getting to know your customers better - how, what and where they consume content

·        Why Customer Identity and Access Management (CIAM) is a strategic business opportunity

Date:
 
10 May 2018 (Thursday)

Venue:
Deloitte China
35/F One Pacific Place
88 Queensway, Hong Kong

Time:
5:30pm          Registration
6:00pm          Opening remarks by Deloitte
6:10pm          Turning CIAM from a Headache into a Strategic Advantage by ForgeRock
6:40pm          Putting Customer Trust and User Experience at the Centre of your Digital Strategy
                      by Deloitte
7:10pm          Closing remarks and networking drinks
8:00pm          Event closure

Language:
English
 
Fee:
Free of charge

Enquiry:
Event and registration details:

Sheryl Lam
Deloitte China Risk Advisory
Tel: +852 2238 7043
Email: shelam@deloitte.com.hk

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