Cabarrus County Transportation Services (CCTS) is partnering with Concord Kannapolis Area Transit (Rider) to develop a long-range transportation plan for the region. In order to develop transit services that meet the needs of the community and the region now and in the future, we need your help!

Question Title

* 1. For which trip purposes do you use CCTS?

Question Title

* 2. Do you use other public transportation services?

Question Title

* 3. If yes, which one?

Question Title

* 4. Typically, how often do you ride the bus/van?

Question Title

* 5. How long have you been using CCTS service?

Question Title

* 6. If bus/van service had not been available today, how would you have made this trip?

Question Title

* 7. How would you rate your overall bus/van service experience over the past year?

Question Title

* 8. What is your reason for any level of satisfaction?

Question Title

* 9. What is your reason for any level of dissatisfaction?

Question Title

* 10. Are there places that you’d like to go on the bus/van where it doesn’t go now?

Question Title

* 11. Where?

Question Title

* 12. Are there times that you’d like to ride the bus/van but it doesn’t operate now?

Question Title

* 13. When?

Question Title

* 14. Which of the following service improvements would most improve CCTS service for you to use?

Question Title

* 15. Are you familiar with Rider fixed route services in Concord and Kannapolis?
Rider Website: http://www.ckrider.com/

Question Title

* 16. Do you think that combining CCTS and Rider would improve transportation services in Cabarrus County?

Question Title

* 17. Why?

Question Title

* 18. What would you like public transportation to look like in Cabarrus County in the future?

Register for a chance to win one of the following when you answer all questions: 55 in. LED TV, one of 5 $25 gift cards, or one of 50 bus passes of various denominations!

Question Title

* 19. What is your current employment status?

Question Title

* 20. What is your age?

Question Title

* 21. How many vehicles are available in your household?

Question Title

* 22. Do you speak a language other than English at home?

Question Title

* 23. Which language?

Question Title

* 24. What is your annual household income?

Question Title

* 25. Email address:

Question Title

* 26. Phone number:

Question Title

* 27. Home zip code:

Question Title

* 28. Would you like to be kept informed about the study as it progresses?

Thank you for completing the survey and helping us improve transportation services in the region - now and into the future!

T