2012 Annual Dell KACE Customer Survey Your opinion really does matter! We at Dell KACE look very carefully at the feedback we get when you take our annual survey. Thanks so much for participating. Question Title * 1. Approximately how many PCs (desktop or laptops) does your organization have? Less than 100 100 - 199 200 - 499 500 - 999 1,000 - 4,999 5,000 - 10,000 10,000+ Question Title * 2. What is your role in managing IT systems? Choose the answer that most closely applies. I am a front-line IT professional (i.e., system administrator) I manage a team of IT professionals I am an IT executive My role is not in IT (please specify) Question Title * 3. Where are your Dell KACE appliances deployed? Choose the answer that most closely describes the location. United States Canada Continental Europe (excludes UK & Ireland) UK & Ireland Latin America Asia Australia or New Zealand Middle East Africa Other (please specify) Question Title * 4. Rank the following in terms of how much they influenced your decision to purchase a Dell KACE appliance (the item that influenced you the most would be 1, the least 4.) 1 2 3 4 N/A Trial product N/A 1 2 3 4 N/A Flash demo N/A 1 2 3 4 N/A Product video N/A 1 2 3 4 N/A Screenshot tour N/A Question Title * 5. How did you internally justify buying the Dell KACE appliance(s)? Select all that apply. A large new project (OS migration, app deployment, Mac support, etc.) Cost savings (labor savings, software licensing savings, etc.) Security concerns (more timely patching, vulnerability scanning, etc.) Compliance requirements (HIPPA, SOX, PCI, etc.) Dell KACE was less expensive than competitive products Dell KACE was better than competitive products Used the Dell KACE ROI tool Did not have to justify internally Other (please specify) Question Title * 6. Where did you go to see what real customers were saying about Dell KACE products? Select all that apply. LinkedIn Facebook IT Ninja Dell Tech Center KACE.com Dell.com Other (please specify) 7% of survey complete. Next