Maintenance Service Request Feedback
In our continuing effort to better serve you, we would appreciate your comments regarding the service request that was recently completed.
Thank you for your feedback.
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1.
What is your first and last name?
(Required.)
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2.
What is your apartment number?
(Required.)
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3.
What was the nature of the service requested?
(Required.)
4.
The rental office personnel were courteous when I called with my request.
Poor
1 star
Fair
2 stars
Good
3 stars
Excellent
4 stars
5.
The maintenance staff responded to my request for service in:
24 hours
48 hours
72 hours
Other (please specify)
6.
I have made previous requests with regards to this specific problem. If so, how many?
One
Two
Three
Other (please specify)
7.
My requests for service could not be completed immediately and I was advised of when I could expect the repairs to be completed.
Yes
No
8.
The quality of work was:
Poor
1 star
Fair
2 stars
Good
3 stars
Excellent
4 stars
9.
The maintenance man left the work area in a neat and orderly condition.
Poor
1 star
Fair
2 stars
Good
3 stars
Excellent
4 stars
10.
The maintenance man left a copy of the completed work order.
Yes
No
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11.
I would rate the maintenance staff at your complex as:
(Required.)
Poor
1 star
Fair
2 stars
Good
3 stars
Excellent
4 stars
12.
Comments:
*
13.
Maintenance Person:
(Required.)
