Customer Satisfaction Survey Question Title * 1. Please tell us who you are (optional) Name Email Address Phone Number OK Question Title * 2. What type of licensure are you seeking? OK For questions 3-8, please respond to all that apply to your interaction with ESPB. OK Question Title * 3. Timeliness Excellent Above Average Average Below Average Comment OK Question Title * 4. Availability Excellent Above Average Average Below Average Comment OK Question Title * 5. Courtesy Excellent Above Average Average Below Average Comment OK Question Title * 6. Knowledge Excellent Above Average Average Below Average Comment OK Question Title * 7. Responsiveness of Staff Excellent Above Average Average Below Average Comment OK Question Title * 8. Ease of Obtaining Information or Services Excellent Above Average Average Below Average Comment OK Question Title * 9. Please provide any other comments or suggestions. OK Thank you for taking the time to complete our survey. We appreciate your feedback. OK DONE