Survey about a Possible Class on "Healthcare Kaizen" at Franciscan St. Francis Health

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Books by Mark Graban and Joseph E. Swartz:

Thanks for your interest in a class that Joe Swartz and Mark Graban would teach about "Healthcare Kaizen" (continuous improvement) at Franciscan St. Francis Health in Indianapolis. Your feedback and answers will help us create an effective workshop that adds value to you, giving practical ideas and methods, along with some inspiration, that you can take back to your organization. If you have any other questions, you can contact us via our website.

We're hoping you'd be willing to come to Indianapolis to see that a culture of continuous improvement looks and feels like.

We'd like to take advantage of being on site there to keep lecture time to a minimum. That might mean reading one of our books in advance or doing some online learning that we'd set up.

I think being on site at St. Francis allows us to:

- Have discussions about your challenges and your plans for creating a Kaizen culture
- Visit departments to see and talk to people in small groups
- Run a simulation exercise that allows us to practice Kaizen
- Hear talks from Franciscan leaders at many levels... coming to them to hear their wisdom and experiences.

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* 1. How likely are you to attend this class at Franciscan in Indianapolis, Indiana?

Definitely attending, if I can get budget approval and the timing is right (send me more info)

Probably attending (send me more info)

Unlikely to attend

Definitely not attending

Comments / How many people from your team or organization would you want to bring?

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* 2. What questions would you want answered in this class? What lessons or learnings would you hope to take away?

#1:

#2:

#3:

#4:

#5:

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* 3. What's the ideal length of a class if you are traveling to Indianapolis? One full day? A day and a half? Two days? More?

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* 4. Based on the class length you said was ideal above, what do you consider to be a reasonable price (considering travel will not be included)?

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* 5. What day or days of week would work best for you?

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Other comments on dates or timing:

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* 6. Your Info

Name

Company

City/Town

State/Province

ZIP/Postal Code

Country

Email Address

Phone Number

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* 7. How important are these aspects of a class to you?

	Very unimportant	Somewhat unimportant	Somewhat important	Very important
In-person lecture on the basics of the Kaizen methodology	In-person lecture on the basics of the Kaizen methodology Very unimportant	In-person lecture on the basics of the Kaizen methodology Somewhat unimportant	In-person lecture on the basics of the Kaizen methodology Somewhat important	In-person lecture on the basics of the Kaizen methodology Very important
Online learning material (video and slides) on the basics of Kaizen	Online learning material (video and slides) on the basics of Kaizen Very unimportant	Online learning material (video and slides) on the basics of Kaizen Somewhat unimportant	Online learning material (video and slides) on the basics of Kaizen Somewhat important	Online learning material (video and slides) on the basics of Kaizen Very important
Lecture and interactive discussion about how to get started with Kaizen	Lecture and interactive discussion about how to get started with Kaizen Very unimportant	Lecture and interactive discussion about how to get started with Kaizen Somewhat unimportant	Lecture and interactive discussion about how to get started with Kaizen Somewhat important	Lecture and interactive discussion about how to get started with Kaizen Very important
Discussion about the role of leaders in Kaizen	Discussion about the role of leaders in Kaizen Very unimportant	Discussion about the role of leaders in Kaizen Somewhat unimportant	Discussion about the role of leaders in Kaizen Somewhat important	Discussion about the role of leaders in Kaizen Very important
Guest talk(s) and Q&A with a front-line leader about their Kaizen experiences	Guest talk(s) and Q&A with a front-line leader about their Kaizen experiences Very unimportant	Guest talk(s) and Q&A with a front-line leader about their Kaizen experiences Somewhat unimportant	Guest talk(s) and Q&A with a front-line leader about their Kaizen experiences Somewhat important	Guest talk(s) and Q&A with a front-line leader about their Kaizen experiences Very important
Guest talk(s) and Q&A with a middle manager (director or VP) about their Kaizen experiences	Guest talk(s) and Q&A with a middle manager (director or VP) about their Kaizen experiences Very unimportant	Guest talk(s) and Q&A with a middle manager (director or VP) about their Kaizen experiences Somewhat unimportant	Guest talk(s) and Q&A with a middle manager (director or VP) about their Kaizen experiences Somewhat important	Guest talk(s) and Q&A with a middle manager (director or VP) about their Kaizen experiences Very important
Guest talk(s) and Q&A with a senior about their Kaizen experiences	Guest talk(s) and Q&A with a senior about their Kaizen experiences Very unimportant	Guest talk(s) and Q&A with a senior about their Kaizen experiences Somewhat unimportant	Guest talk(s) and Q&A with a senior about their Kaizen experiences Somewhat important	Guest talk(s) and Q&A with a senior about their Kaizen experiences Very important
A "gemba walk" in a small group to visit one department to see how Kaizen is practiced	A "gemba walk" in a small group to visit one department to see how Kaizen is practiced Very unimportant	A "gemba walk" in a small group to visit one department to see how Kaizen is practiced Somewhat unimportant	A "gemba walk" in a small group to visit one department to see how Kaizen is practiced Somewhat important	A "gemba walk" in a small group to visit one department to see how Kaizen is practiced Very important
An interactive simulation exercise that allows people to practice Kaizen methods and mindsets	An interactive simulation exercise that allows people to practice Kaizen methods and mindsets Very unimportant	An interactive simulation exercise that allows people to practice Kaizen methods and mindsets Somewhat unimportant	An interactive simulation exercise that allows people to practice Kaizen methods and mindsets Somewhat important	An interactive simulation exercise that allows people to practice Kaizen methods and mindsets Very important
Discussion and role playing on coaching staff through their Kaizen ideas	Discussion and role playing on coaching staff through their Kaizen ideas Very unimportant	Discussion and role playing on coaching staff through their Kaizen ideas Somewhat unimportant	Discussion and role playing on coaching staff through their Kaizen ideas Somewhat important	Discussion and role playing on coaching staff through their Kaizen ideas Very important

Comments:

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Books by Mark Graban and Joseph E. Swartz:

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* 1. How likely are you to attend this class at Franciscan in Indianapolis, Indiana?

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* 2. What questions would you want answered in this class? What lessons or learnings would you hope to take away?

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* 3. What's the ideal length of a class if you are traveling to Indianapolis? One full day? A day and a half? Two days? More?

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* 4. Based on the class length you said was ideal above, what do you consider to be a reasonable price (considering travel will not be included)?

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* 5. What day or days of week would work best for you?

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* 6. Your Info

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* 7. How important are these aspects of a class to you?

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* 8. Your job title / role / department / level in the organization: