Barrie and Community Family Health Team - Patient Experience Survey

Dear Barrie and Community Family Health Team Patient,

The Barrie and Community Family Health Team wants to know about your experience. We are asking you to complete a short survey. Your answers will help us to improve the care we provide.

To ensure privacy, we do not ask for any personal information. All responses will be summarized and only aggregate data will be presented to our stakeholders and community.

Question Title

* 1. Which of the following services was your most recent visit with? (Select all that apply)

Aging Well Clinic

Diabetes

Foot Care

Lactation

LINKS Navigation Clinic

Lung Health

Prenatal, Well Baby

Pharmacist

Registered Dietitian

School Success

Smoking Cessation (STOP)

Telemedicine (OTN)

Wellness Counselling

Unknown

Question Title

* 2. How would you prefer to receive care from your Barrie and Community Health Team provider? (Select all that apply)

In-person Visits

Phone Call Visits

OTN/Telemedicine/Video Visits

Comments:

Question Title

* 3. Overall, how would you rate your satisfaction during your visit?

Very Satisfied

Satisfied

Neutral

Dissatisfied

Very Dissatisfied

Question Title

* 4. Do you feel comfortable and welcome when you interact with your Barrie and Community Family Health Team provider?

Yes

Question Title

* 5. When you see your provider, how often do they involve you, as much as you want to be, in decisions about your care and treatment?

Always

Usually/Often

Sometimes

Rarely

Never

Not Applicable/Don't Know

Question Title

* 6. Please indicate the importance of the following objectives from our Strategic Direction for quality of care. To view our Strategic Direction, please click here.

	Very Important	Important	Not Very Important	Unimportant	Don't Know
Collaboration	Collaboration Very Important	Collaboration Important	Collaboration Not Very Important	Collaboration Unimportant	Collaboration Don't Know
Integration	Integration Very Important	Integration Important	Integration Not Very Important	Integration Unimportant	Integration Don't Know
Patient Empowerment	Patient Empowerment Very Important	Patient Empowerment Important	Patient Empowerment Not Very Important	Patient Empowerment Unimportant	Patient Empowerment Don't Know
Physician Engagement	Physician Engagement Very Important	Physician Engagement Important	Physician Engagement Not Very Important	Physician Engagement Unimportant	Physician Engagement Don't Know
Primary Care Research	Primary Care Research Very Important	Primary Care Research Important	Primary Care Research Not Very Important	Primary Care Research Unimportant	Primary Care Research Don't Know
Quality of Care	Quality of Care Very Important	Quality of Care Important	Quality of Care Not Very Important	Quality of Care Unimportant	Quality of Care Don't Know
Timely Access	Timely Access Very Important	Timely Access Important	Timely Access Not Very Important	Timely Access Unimportant	Timely Access Don't Know

Other (please specify):

Barrie and Community Family Health Team - Patient Experience Survey

Question Title

* 1. Which of the following services was your most recent visit with? (Select all that apply)

Question Title

* 2. How would you prefer to receive care from your Barrie and Community Health Team provider? (Select all that apply)

Question Title

* 3. Overall, how would you rate your satisfaction during your visit?

Question Title

* 4. Do you feel comfortable and welcome when you interact with your Barrie and Community Family Health Team provider?

Question Title

* 5. When you see your provider, how often do they involve you, as much as you want to be, in decisions about your care and treatment?

Question Title

* 6. Please indicate the importance of the following objectives from our Strategic Direction for quality of care. To view our Strategic Direction, please click here.

Question Title

* 7. Is there anything else you would like us to know about your visit experience?