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Customer Service Questionnaire
1.
Overall, how would you rate the quality of your customer service experience?
Very positive
Somewhat positive
Neutral
Somewhat negative
Very negative
2.
How well did we understand your questions and concerns?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
3.
How much time did it take us to address your questions and concerns?
Much shorter than expected
Shorter than expected
About what I expected
Longer than expected
Much longer than expected
4.
Do you have any other comments, questions, or concerns? Please include your contact information so that we can follow-up with you!
Current Progress,
0 of 4 answered
