Inside Housing CPD programme quiz: Building reciprocal relationships with residents

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* 1. In a reciprocal co-production relationship:

Both parties benefit from the relationship

Residents are entirely in control of decisions

Neither employees or residents are remunerated for participation in co-production, thus ensuring equality and that the focus is on improving services

All of the above

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* 2. Without reciprocity, co-production efforts can be negatively affected by

Residents being reluctant to share negative opinions for fear of repercussions

Residents feeling pressure to participate despite feeling they get limited value from doing so

A lack of interest in residents’ opinions

A sense that co-production should be used solely to rubber stamp decisions that have already been taken

All of the above

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* 3. Which of the following is not a characteristic of ‘true’ co-production?

Sharing power

Reciprocal relationships

Lived experience

Working together towards a purpose decided on solely by the landlord

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* 4. The only appropriate way to reward someone for getting involved in co-production is with a financial incentive.

True

False

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* 5. All co-production activities should include a feedback loop, in which residents know what has happened as a result of their involvement. This remains true even if it has not been possible to action feedback.

True

False

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* 6. With appropriate support, co-production can offer residents the benefit of new experiences, new knowledge, and new skills.

True

False

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* 7. In building co-production approaches, those who have caring and/or working responsibilities:

Should not be approached – assuming they have time or interest is disrespectful to their other commitments

Should be engaged in conversations about the feedback methods that might work for them, and the support that could help them get involved if they would like to

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* 8. Engagement opportunities should now be exclusively offered online, as this is the most convenient option for most residents.

True

False

Personal details

Inside Housing CPD programme quiz: Building reciprocal relationships with residents

Question Title

* 1. In a reciprocal co-production relationship:

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* 2. Without reciprocity, co-production efforts can be negatively affected by

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* 3. Which of the following is not a characteristic of ‘true’ co-production?

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* 4. The only appropriate way to reward someone for getting involved in co-production is with a financial incentive.

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* 5. All co-production activities should include a feedback loop, in which residents know what has happened as a result of their involvement. This remains true even if it has not been possible to action feedback.

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* 6. With appropriate support, co-production can offer residents the benefit of new experiences, new knowledge, and new skills.

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* 7. In building co-production approaches, those who have caring and/or working responsibilities:

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* 8. Engagement opportunities should now be exclusively offered online, as this is the most convenient option for most residents.

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* 9. Name (use the name associated with your Inside Housing subscription)

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* 10. Email (use the email address associated with your Inside Housing subscription)

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* 11. Job title

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* 12. Job function

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* 13. Company name