Student Union Satisfaction Survey

Upchurch University Center Satisfaction Survey

The staff in the Upchurch University Center would like your feedback so we can better improve our services. We ask that you take a few minutes to complete the survey. All those who complete the survey will be eligible for a $25 Sheetz gift card or a $25 Amazon gift card.

Question Title

* 1. On average, how often do you visit the Upchurch University Center?

Never

1-2 times per semester

1-3 times per month

Once per week

2-4 times per week

5 or more times per week

Question Title

* 2. How satisfied are you with the extent to which the Upchurch University Center.

	1- Very Dissatisfied	2- Dissatisfied	3- Neutral	4- Satisfied	5- Very Satisfied
Publicizes opportunities to join student organizations	Publicizes opportunities to join student organizations 1- Very Dissatisfied	Publicizes opportunities to join student organizations 2- Dissatisfied	Publicizes opportunities to join student organizations 3- Neutral	Publicizes opportunities to join student organizations 4- Satisfied	Publicizes opportunities to join student organizations 5- Very Satisfied
Publicizes activities sponsored by the Upchurch University Center	Publicizes activities sponsored by the Upchurch University Center 1- Very Dissatisfied	Publicizes activities sponsored by the Upchurch University Center 2- Dissatisfied	Publicizes activities sponsored by the Upchurch University Center 3- Neutral	Publicizes activities sponsored by the Upchurch University Center 4- Satisfied	Publicizes activities sponsored by the Upchurch University Center 5- Very Satisfied
Promotes a sense of community on campus	Promotes a sense of community on campus 1- Very Dissatisfied	Promotes a sense of community on campus 2- Dissatisfied	Promotes a sense of community on campus 3- Neutral	Promotes a sense of community on campus 4- Satisfied	Promotes a sense of community on campus 5- Very Satisfied
Promotes programs of interest to students	Promotes programs of interest to students 1- Very Dissatisfied	Promotes programs of interest to students 2- Dissatisfied	Promotes programs of interest to students 3- Neutral	Promotes programs of interest to students 4- Satisfied	Promotes programs of interest to students 5- Very Satisfied
Involves students in the decisions about Upchurch University Center Activities	Involves students in the decisions about Upchurch University Center Activities 1- Very Dissatisfied	Involves students in the decisions about Upchurch University Center Activities 2- Dissatisfied	Involves students in the decisions about Upchurch University Center Activities 3- Neutral	Involves students in the decisions about Upchurch University Center Activities 4- Satisfied	Involves students in the decisions about Upchurch University Center Activities 5- Very Satisfied

Question Title

* 3. Across your time at Longwood, on average, how many hours do you spend at in the Upchurch UniversityCenter:

(For those employed in the Upchurch University Center, please do not count hours that you spent working).

10 or more hours	6-9 hours	2-5 hours	1 hour or less	I did not visit the Lankford Student Union
During the week (Monday-Thursday)?
During the week (Monday-Thursday)? 10 or more hours	During the week (Monday-Thursday)? 6-9 hours	During the week (Monday-Thursday)? 2-5 hours	During the week (Monday-Thursday)? 1 hour or less	During the week (Monday-Thursday)? I did not visit the Lankford Student Union
During the weekend (Friday-Sunday)?
During the weekend (Friday-Sunday)? 10 or more hours	During the weekend (Friday-Sunday)? 6-9 hours	During the weekend (Friday-Sunday)? 2-5 hours	During the weekend (Friday-Sunday)? 1 hour or less	During the weekend (Friday-Sunday)? I did not visit the Lankford Student Union

Question Title

* 4. What prevents you from visiting the Upchurch University Center on a more frequent basis? (Check all that apply).

Not a convenient location

Hours not convenient for my schedule

Not open when I am on campus

Nothing I need is there

I don't have time/too busy

Other (please specify)

Question Title

* 5. What are the most common reasons (Choose top 3) you visit the Upchurch University Center?

Get information about what is happening on campus

Attend a program, speaker, event, or performance

Attend student club/organization meeting

Watch television

Visit an administrative office

Eat or get food

Study

Meet others/spend time socializing

Relax

Play Video Games

Use the NH Scott Lounge

Other (please specify)

Question Title

* 6. How satisfied are you with the quality of the following aspects of the Upchurch University Center environment:

	1- Very dissatisfied	2- Dissatisfied	3- Neutral	4- Satisfied	5- Very satisfied
Cleanliness of entrances	Cleanliness of entrances 1- Very dissatisfied	Cleanliness of entrances 2- Dissatisfied	Cleanliness of entrances 3- Neutral	Cleanliness of entrances 4- Satisfied	Cleanliness of entrances 5- Very satisfied
Cleanliness of hallways	Cleanliness of hallways 1- Very dissatisfied	Cleanliness of hallways 2- Dissatisfied	Cleanliness of hallways 3- Neutral	Cleanliness of hallways 4- Satisfied	Cleanliness of hallways 5- Very satisfied
Cleanliness of lounges	Cleanliness of lounges 1- Very dissatisfied	Cleanliness of lounges 2- Dissatisfied	Cleanliness of lounges 3- Neutral	Cleanliness of lounges 4- Satisfied	Cleanliness of lounges 5- Very satisfied
Cleanliness of restrooms	Cleanliness of restrooms 1- Very dissatisfied	Cleanliness of restrooms 2- Dissatisfied	Cleanliness of restrooms 3- Neutral	Cleanliness of restrooms 4- Satisfied	Cleanliness of restrooms 5- Very satisfied

Question Title

* 7. How frequently do you use the following to find out about activities, programs, and services in the Upchurch University Center.

1- Very little	2- Some	3- Quite a bit	4- Moderately	5- Extremely often
The Rotunda (Campus newspaper)
The Rotunda (Campus newspaper) 1- Very little	The Rotunda (Campus newspaper) 2- Some	The Rotunda (Campus newspaper) 3- Quite a bit	The Rotunda (Campus newspaper) 4- Moderately	The Rotunda (Campus newspaper) 5- Extremely often
WMLU (Campus radio station)
WMLU (Campus radio station) 1- Very little	WMLU (Campus radio station) 2- Some	WMLU (Campus radio station) 3- Quite a bit	WMLU (Campus radio station) 4- Moderately	WMLU (Campus radio station) 5- Extremely often
Weekly Email
Weekly Email 1- Very little	Weekly Email 2- Some	Weekly Email 3- Quite a bit	Weekly Email 4- Moderately	Weekly Email 5- Extremely often
Flyers/posters/banners
Flyers/posters/banners 1- Very little	Flyers/posters/banners 2- Some	Flyers/posters/banners 3- Quite a bit	Flyers/posters/banners 4- Moderately	Flyers/posters/banners 5- Extremely often
Table tents
Table tents 1- Very little	Table tents 2- Some	Table tents 3- Quite a bit	Table tents 4- Moderately	Table tents 5- Extremely often
Text messages from friend or student organization
Text messages from friend or student organization 1- Very little	Text messages from friend or student organization 2- Some	Text messages from friend or student organization 3- Quite a bit	Text messages from friend or student organization 4- Moderately	Text messages from friend or student organization 5- Extremely often
Social media
Social media 1- Very little	Social media 2- Some	Social media 3- Quite a bit	Social media 4- Moderately	Social media 5- Extremely often
Departmental Website
Departmental Website 1- Very little	Departmental Website 2- Some	Departmental Website 3- Quite a bit	Departmental Website 4- Moderately	Departmental Website 5- Extremely often
RA's/REC's
RA's/REC's 1- Very little	RA's/REC's 2- Some	RA's/REC's 3- Quite a bit	RA's/REC's 4- Moderately	RA's/REC's 5- Extremely often
I never seem to hear about campus events
I never seem to hear about campus events 1- Very little	I never seem to hear about campus events 2- Some	I never seem to hear about campus events 3- Quite a bit	I never seem to hear about campus events 4- Moderately	I never seem to hear about campus events 5- Extremely often

Other (please specify)

Question Title

* 8. To what extent do you agree or disagree that the Upchurch University Center is:

1- Strongly Disagree	2- Disagree	3- Neutral	4- Agree	5- Strongly Agree
An enjoyable place to spend time
An enjoyable place to spend time 1- Strongly Disagree	An enjoyable place to spend time 2- Disagree	An enjoyable place to spend time 3- Neutral	An enjoyable place to spend time 4- Agree	An enjoyable place to spend time 5- Strongly Agree
A safe place
A safe place 1- Strongly Disagree	A safe place 2- Disagree	A safe place 3- Neutral	A safe place 4- Agree	A safe place 5- Strongly Agree
A place where I feel welcome
A place where I feel welcome 1- Strongly Disagree	A place where I feel welcome 2- Disagree	A place where I feel welcome 3- Neutral	A place where I feel welcome 4- Agree	A place where I feel welcome 5- Strongly Agree
A place to relax
A place to relax 1- Strongly Disagree	A place to relax 2- Disagree	A place to relax 3- Neutral	A place to relax 4- Agree	A place to relax 5- Strongly Agree
A place to study
A place to study 1- Strongly Disagree	A place to study 2- Disagree	A place to study 3- Neutral	A place to study 4- Agree	A place to study 5- Strongly Agree
A source of information for learning about campus events
A source of information for learning about campus events 1- Strongly Disagree	A source of information for learning about campus events 2- Disagree	A source of information for learning about campus events 3- Neutral	A source of information for learning about campus events 4- Agree	A source of information for learning about campus events 5- Strongly Agree
A student-oriented facility
A student-oriented facility 1- Strongly Disagree	A student-oriented facility 2- Disagree	A student-oriented facility 3- Neutral	A student-oriented facility 4- Agree	A student-oriented facility 5- Strongly Agree
Open convenient hours
Open convenient hours 1- Strongly Disagree	Open convenient hours 2- Disagree	Open convenient hours 3- Neutral	Open convenient hours 4- Agree	Open convenient hours 5- Strongly Agree
A place to get involved in campus life
A place to get involved in campus life 1- Strongly Disagree	A place to get involved in campus life 2- Disagree	A place to get involved in campus life 3- Neutral	A place to get involved in campus life 4- Agree	A place to get involved in campus life 5- Strongly Agree
A central meeting place for students
A central meeting place for students 1- Strongly Disagree	A central meeting place for students 2- Disagree	A central meeting place for students 3- Neutral	A central meeting place for students 4- Agree	A central meeting place for students 5- Strongly Agree
A source for a wide variety of entertainment
A source for a wide variety of entertainment 1- Strongly Disagree	A source for a wide variety of entertainment 2- Disagree	A source for a wide variety of entertainment 3- Neutral	A source for a wide variety of entertainment 4- Agree	A source for a wide variety of entertainment 5- Strongly Agree
A source for events I find interesting
A source for events I find interesting 1- Strongly Disagree	A source for events I find interesting 2- Disagree	A source for events I find interesting 3- Neutral	A source for events I find interesting 4- Agree	A source for events I find interesting 5- Strongly Agree
Provides a variety of services
Provides a variety of services 1- Strongly Disagree	Provides a variety of services 2- Disagree	Provides a variety of services 3- Neutral	Provides a variety of services 4- Agree	Provides a variety of services 5- Strongly Agree

Question Title

* 9. How satisfied are you with the following aspects of the Upchurch University Center?

	1- Very dissatisfied	2- Dissatisfied	3- Neutral	4- Satisfied	5- Very satisfied
Atmosphere	Atmosphere 1- Very dissatisfied	Atmosphere 2- Dissatisfied	Atmosphere 3- Neutral	Atmosphere 4- Satisfied	Atmosphere 5- Very satisfied
Quality of A-V equipment	Quality of A-V equipment 1- Very dissatisfied	Quality of A-V equipment 2- Dissatisfied	Quality of A-V equipment 3- Neutral	Quality of A-V equipment 4- Satisfied	Quality of A-V equipment 5- Very satisfied
Meeting room options	Meeting room options 1- Very dissatisfied	Meeting room options 2- Dissatisfied	Meeting room options 3- Neutral	Meeting room options 4- Satisfied	Meeting room options 5- Very satisfied

Question Title

* 10. What is the most common way you learn about campus events? (Choose top three)

The Rotunda (campus newspaper)

WMLU (campus radio station)

Weekly Email

Flyers/posters/banners

Table tents

Text messages from friend or student organization

Social media

Departmental website

RA's/REC's

I never seem to hear about campus events

Other (please specify)

Question Title

* 11. To what extent is the Upchurch University Center Professional Staff:

	1- Very little	2- Some	3- Quite a bit	4- Moderately	5- Extremely
Available	Available 1- Very little	Available 2- Some	Available 3- Quite a bit	Available 4- Moderately	Available 5- Extremely
Knowledgeable	Knowledgeable 1- Very little	Knowledgeable 2- Some	Knowledgeable 3- Quite a bit	Knowledgeable 4- Moderately	Knowledgeable 5- Extremely
Courteous	Courteous 1- Very little	Courteous 2- Some	Courteous 3- Quite a bit	Courteous 4- Moderately	Courteous 5- Extremely

Question Title

* 12. To what extent is the Upchurch University Center Student Staff:

	1- Very little	2- Some	3- Quite a bit	4- Moderately	5- Extremely
Available	Available 1- Very little	Available 2- Some	Available 3- Quite a bit	Available 4- Moderately	Available 5- Extremely
Knowledgeable	Knowledgeable 1- Very little	Knowledgeable 2- Some	Knowledgeable 3- Quite a bit	Knowledgeable 4- Moderately	Knowledgeable 5- Extremely
Courteous	Courteous 1- Very little	Courteous 2- Some	Courteous 3- Quite a bit	Courteous 4- Moderately	Courteous 5- Extremely
Helpful	Helpful 1- Very little	Helpful 2- Some	Helpful 3- Quite a bit	Helpful 4- Moderately	Helpful 5- Extremely

Question Title

* 13. To what extent does the Upchurch University Center promote a student-centered environment?

Very little

Some

Quite a bit

Moderately

Extremely

Very little

Some

Quite a bit

Moderately

Extremely

Question Title

* 14. How well does the Upchurch University Center fulfill its mission to promote an inclusive environment where students are empowered to grow, learn and develop through co-curricular experiences?

Very little

Somewhat

Quite a bit

Moderately

Extremely

Very little

Somewhat

Quite a bit

Moderately

Extremely

Question Title

* 15. Where are you currently living?

Residence hall on main campus

Longwood-managed apartment

Off-campus housing

Commuter student

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* 16. What is your class year?

First-Year

Sophomore

Junior

Senior

Graduate Student

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* 17. What other comments or feedback do you have about the Upchurch University Center that you would like to share?

Question Title

* 18. Please indicate how important it is to you that the new University Center has each of the following features/characteristics:

	1- Very little	2- Somewhat	3- Quite a bit	4- Moderately	5- Extremely
Availability of lounges and meeting room space	Availability of lounges and meeting room space 1- Very little	Availability of lounges and meeting room space 2- Somewhat	Availability of lounges and meeting room space 3- Quite a bit	Availability of lounges and meeting room space 4- Moderately	Availability of lounges and meeting room space 5- Extremely
Welcoming and comfortable atmosphere	Welcoming and comfortable atmosphere 1- Very little	Welcoming and comfortable atmosphere 2- Somewhat	Welcoming and comfortable atmosphere 3- Quite a bit	Welcoming and comfortable atmosphere 4- Moderately	Welcoming and comfortable atmosphere 5- Extremely
Variety of learning opportunities	Variety of learning opportunities 1- Very little	Variety of learning opportunities 2- Somewhat	Variety of learning opportunities 3- Quite a bit	Variety of learning opportunities 4- Moderately	Variety of learning opportunities 5- Extremely
Variety of food options	Variety of food options 1- Very little	Variety of food options 2- Somewhat	Variety of food options 3- Quite a bit	Variety of food options 4- Moderately	Variety of food options 5- Extremely
Atmosphere that encourages informal interaction amongst students and staff	Atmosphere that encourages informal interaction amongst students and staff 1- Very little	Atmosphere that encourages informal interaction amongst students and staff 2- Somewhat	Atmosphere that encourages informal interaction amongst students and staff 3- Quite a bit	Atmosphere that encourages informal interaction amongst students and staff 4- Moderately	Atmosphere that encourages informal interaction amongst students and staff 5- Extremely
Atmosphere that encourages informal interaction amongst students and faculty	Atmosphere that encourages informal interaction amongst students and faculty 1- Very little	Atmosphere that encourages informal interaction amongst students and faculty 2- Somewhat	Atmosphere that encourages informal interaction amongst students and faculty 3- Quite a bit	Atmosphere that encourages informal interaction amongst students and faculty 4- Moderately	Atmosphere that encourages informal interaction amongst students and faculty 5- Extremely
Atmosphere that is conducive to studying	Atmosphere that is conducive to studying 1- Very little	Atmosphere that is conducive to studying 2- Somewhat	Atmosphere that is conducive to studying 3- Quite a bit	Atmosphere that is conducive to studying 4- Moderately	Atmosphere that is conducive to studying 5- Extremely

Question Title

* 19. What services should the new University Center provide? (Choose top three)

Places to eat

Programs and events

Quiet areas to study

Information services

Areas to socialize

TV viewing

Student organization meeting space

Recreation/games area

Other (please specify)

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* 1. On average, how often do you visit the Upchurch University Center?

Question Title

* 2. How satisfied are you with the extent to which the Upchurch University Center.

Question Title

* 3. Across your time at Longwood, on average, how many hours do you spend at in the Upchurch UniversityCenter:(For those employed in the Upchurch University Center, please do not count hours that you spent working).

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* 4. What prevents you from visiting the Upchurch University Center on a more frequent basis? (Check all that apply).

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* 5. What are the most common reasons (Choose top 3) you visit the Upchurch University Center?

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* 6. How satisfied are you with the quality of the following aspects of the Upchurch University Center environment:

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* 7. How frequently do you use the following to find out about activities, programs, and services in the Upchurch University Center.

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* 8. To what extent do you agree or disagree that the Upchurch University Center is:

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* 9. How satisfied are you with the following aspects of the Upchurch University Center?

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* 10. What is the most common way you learn about campus events? (Choose top three)

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* 11. To what extent is the Upchurch University Center Professional Staff:

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* 12. To what extent is the Upchurch University Center Student Staff:

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* 13. To what extent does the Upchurch University Center promote a student-centered environment?

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* 14. How well does the Upchurch University Center fulfill its mission to promote an inclusive environment where students are empowered to grow, learn and develop through co-curricular experiences?

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* 15. Where are you currently living?

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* 16. What is your class year?

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* 17. What other comments or feedback do you have about the Upchurch University Center that you would like to share?

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* 18. Please indicate how important it is to you that the new University Center has each of the following features/characteristics:

Question Title

* 19. What services should the new University Center provide? (Choose top three)

* 3. Across your time at Longwood, on average, how many hours do you spend at in the Upchurch UniversityCenter:

(For those employed in the Upchurch University Center, please do not count hours that you spent working).