Exit 2023 Annual Survey - Bootheel 7 Ranch CUSTOMER DEMOGRAPHICS Question Title * 1. How long have you been buying Bootheel 7 Ranch beef? 2023 - New customer within the last ~6 months New customer within the last year 2021 2020 2019 2018 I’m not sure. Question Title * 2. How did you hear about Bootheel 7 Ranch? Friend or family member Neighbor Saw B7R delivery trucks Google Facebook Instagram Online advertisements (not on social media) Other (please specify) Question Title * 3. How many people are in your household? 1 2 3-4 5-6 7+ Question Title * 4. To which gender do you identify? Female Male Gender Variant/Non-Conforming Not Listed Prefer Not To Answer Question Title * 5. What is your annual household income? $50,000 - $80,000 $80,000 - $150,000 $150,000 - $300,000 $300,000 - $500,000 Over $500,000 Other (please specify) Question Title * 6. Who does the grocery shopping in your household? I primarily do the shopping My spouse/partner primarily does the grocery shopping I and my spouse/partner share the task of grocery shopping Other (please specify) Question Title * 7. For customers in Colorado, where do you/your household usually grocery shop? Select all that apply. King Soopers / Safeway Walmart Whole Foods Natural Grocers Wherever is most convenient on my/our route Not applicable to me - skip! Other (please specify) Question Title * 8. Which best describes HOW your household gets groceries? IN STORE CURBSIDE PICKUP Groceries are DELIVERED to the home Other (please specify) Question Title * 9. When purchasing beef, what is most important to you? (Please select top TWO) Price Taste/Flavor/Tenderness Product or Brand Reviews Humane Handling & Harvest Sustainably Raised Knowing where your food comes from Other (please specify) Question Title Question Title * 10. In March of this year, we launched new website features to improve the shopping experience for our customers. Which new features do you like best? Please select all that apply. More organized shopping experience (for example, product collections like Best Sellers, Featured Products, Steaks, etc.) Smoother checkout process Easier selection of delivery date (for locals in the Colorado Front Range delivery zones) Customer product reviews Featured products (on our homepage, under ‘Ranch Favorites’) Recommended products after I add items to my cart All of the above Other (please specify) Question Title * 11. Do you receive B7R products via local home delivery, shipping, or using a free local pick-up point? Local home delivery about once a month; I live in one of B7R's local home delivery zones in the Colorado Front Range. B7R products are shipped to me about once a month; I DO NOT live in one of B7R's local home delivery zones in the Colorado Front Range. I use a free local pick-up day to receive my B7R products. I’m not sure. Other (please specify) Question Title * 12. If we offered a free local pick-up point (week day or Saturday) in your area, would you be more likely to use the pick-up point, stick with home delivery, or would both options be helpful? An added pick-up point would give you up to two opportunities per month to restock your favorite B7R products. Week day pick-up point Saturday pick-up point Stick with home delivery Both home delivery and a pick-up point would be helpful Not applicable to me Other (please specify) Question Title * 13. When shopping for Bootheel 7 Ranch Beef, which device(s) does the household shopper most often use? Primarily shopping from a phone Primarily shopping from a computer Primarily shopping from a tablet 50/50 phone and computer Other (please specify) Question Title * 14. Please select which best describes your experience when shopping for Bootheel 7 Ranch beef. Typically order the same products each month, whether or not they are on sale. Typically order the same products each month, with add-on items depending on active sales. Typically wait to see what deals are active via EMAIL, and those deals influence each order placed. Typically learn about special offers via SOCIAL MEDIA, and those deals influence each order placed. Typically wait to see what deals are marked red with ‘SALE’ on the website, and those deals influence each order placed. Order products as needed, and may not place orders every month. Other (please specify) Question Title * 15. What kinds of Bootheel 7 Ranch deals are you/your household shopper most likely to purchase? Select all that apply. Fixed dollar amount off of order discount Percentage off of order discount Free or discounted product incentive (Buy X, Get Y) Product bundles Gift incentive (This year, we offered award-winning Napa Valley wine and a B7R grilling multi-tool as gifts with purchase during special sales) Experience incentive (A 2-night getaway at B7R’s private AirBNB bunkhouse on the B7R ranch in Wyoming was the incentive to collect new product reviews) Other (please specify) Question Title * 16. Are you interested in a monthly subscription order model, for example, where you/your household shopper could build your own box of products to meet a fixed order minimum set at different price points? Yes No Yes, but would still like the option to build custom orders the way I/we do now. Other (please specify) Question Title * 17. We rely on emailed weekly deals, weekly delivery date reminder emails, and social media content to communicate with customers about our products, with plans to add SMS text delivery date reminders in the near future.If available, would you find SMS text message helpful if used to send reminders to place your order, set out your coolers the night before (for local deliveries), or learn about special offers, etc.? Yes No Question Title * 18. How much time do you spend on Facebook and/or Instagram each week?Please check all that apply. I check Facebook at least once daily, most days of the week. I check Instagram at least once daily, most days of the week. I check Facebook 1-3 times per week. I check Instagram 1-3 times per week. I don’t use Facebook. I don't use Instagram. Other (please specify - Include any other social media you regularly use, like TikTok, Pinterest, etc.) Question Title Question Title * 19. How likely are you to recommend B7R to family or friends? Extremely Likely Very Likely Somewhat likely Not so likely Not at all likely Question Title * 20. What kinds of content would you like to see more of in our emails and on social media? (Select TOP THREE) More about the herd More about the herd + other animals on the ranch Beef quality Ranch life and operations Our family + ranch history Sustainable, regenerative practices Humane processes Recipes Blogs Other (please specify) Question Title * 21. Any additional thoughts, comments, concerns that will help us improve our business? Please include any feedback about the bootheel7ranch.com website and shopping experience, including ways we can do better, features you would like to see, etc. Thank you for taking the time to help us improve your experience shopping with Bootheel 7 Ranch; we value and appreciate your feedback. PLEASE CLICK THE SAVE BUTTON BELOW. Your CODE for FREE HOME DELIVERY or $12 OFF your next order is SURVEY23 Please CLICK HERE to complete and save survey. Thank you!