SPD Survey-English

The Salem Police Department is conducting this survey to better understand how its residents feel about crime, safety and the performance of the Police Department. This is your chance to help us learn more about how you view your neighborhood. We will use your answers to improve the Department. Your responses are strictly anonymous.

Question Title

* 1. What Neighborhood do you live in?

Ward One

Ward Two

Ward Three

Ward Four

Ward Five

Ward Six

Ward Seven

Visitor/Work in City/Other (please specify)

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* 2. How long have you lived here?

Less than one year

1-5 Years

6-10 Years

More Than 10 Years

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* 3. How safe do you feel?

	Very Safe	Safe	Somewhat Safe	Somewhat Unsafe	Unsafe
In your neighborhood during the day	In your neighborhood during the day Very Safe	In your neighborhood during the day Safe	In your neighborhood during the day Somewhat Safe	In your neighborhood during the day Somewhat Unsafe	In your neighborhood during the day Unsafe
In your neighborhood during the night	In your neighborhood during the night Very Safe	In your neighborhood during the night Safe	In your neighborhood during the night Somewhat Safe	In your neighborhood during the night Somewhat Unsafe	In your neighborhood during the night Unsafe
Downtown during the day	Downtown during the day Very Safe	Downtown during the day Safe	Downtown during the day Somewhat Safe	Downtown during the day Somewhat Unsafe	Downtown during the day Unsafe
Downtown during the night	Downtown during the night Very Safe	Downtown during the night Safe	Downtown during the night Somewhat Safe	Downtown during the night Somewhat Unsafe	Downtown during the night Unsafe
Driving throughout the city	Driving throughout the city Very Safe	Driving throughout the city Safe	Driving throughout the city Somewhat Safe	Driving throughout the city Somewhat Unsafe	Driving throughout the city Unsafe

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* 4. How great of a problem do you feel the following issues are in your neighborhood?

	Very Important	Somewhat Important	Not Important	This problem does not exist in my neighborhood
Abandoned Cars	Abandoned Cars Very Important	Abandoned Cars Somewhat Important	Abandoned Cars Not Important	Abandoned Cars This problem does not exist in my neighborhood
Absentee Landlords	Absentee Landlords Very Important	Absentee Landlords Somewhat Important	Absentee Landlords Not Important	Absentee Landlords This problem does not exist in my neighborhood
Alcohol/Public Drunkeness	Alcohol/Public Drunkeness Very Important	Alcohol/Public Drunkeness Somewhat Important	Alcohol/Public Drunkeness Not Important	Alcohol/Public Drunkeness This problem does not exist in my neighborhood
Domestic Violence	Domestic Violence Very Important	Domestic Violence Somewhat Important	Domestic Violence Not Important	Domestic Violence This problem does not exist in my neighborhood
Drug Dealing	Drug Dealing Very Important	Drug Dealing Somewhat Important	Drug Dealing Not Important	Drug Dealing This problem does not exist in my neighborhood
Gangs	Gangs Very Important	Gangs Somewhat Important	Gangs Not Important	Gangs This problem does not exist in my neighborhood
Graffiti	Graffiti Very Important	Graffiti Somewhat Important	Graffiti Not Important	Graffiti This problem does not exist in my neighborhood
Inconsiderate/Disruptive Neighbors	Inconsiderate/Disruptive Neighbors Very Important	Inconsiderate/Disruptive Neighbors Somewhat Important	Inconsiderate/Disruptive Neighbors Not Important	Inconsiderate/Disruptive Neighbors This problem does not exist in my neighborhood
Homeless/Vagrants	Homeless/Vagrants Very Important	Homeless/Vagrants Somewhat Important	Homeless/Vagrants Not Important	Homeless/Vagrants This problem does not exist in my neighborhood
House Breaks	House Breaks Very Important	House Breaks Somewhat Important	House Breaks Not Important	House Breaks This problem does not exist in my neighborhood
Motor Vehicle Breaks	Motor Vehicle Breaks Very Important	Motor Vehicle Breaks Somewhat Important	Motor Vehicle Breaks Not Important	Motor Vehicle Breaks This problem does not exist in my neighborhood
Parking Issues	Parking Issues Very Important	Parking Issues Somewhat Important	Parking Issues Not Important	Parking Issues This problem does not exist in my neighborhood
Trash/Littering	Trash/Littering Very Important	Trash/Littering Somewhat Important	Trash/Littering Not Important	Trash/Littering This problem does not exist in my neighborhood
Traffic/Speeding	Traffic/Speeding Very Important	Traffic/Speeding Somewhat Important	Traffic/Speeding Not Important	Traffic/Speeding This problem does not exist in my neighborhood
Unsupervised Youth/Loitering	Unsupervised Youth/Loitering Very Important	Unsupervised Youth/Loitering Somewhat Important	Unsupervised Youth/Loitering Not Important	Unsupervised Youth/Loitering This problem does not exist in my neighborhood

Other (please specify)

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* 5. How would you rate overall crime in your neighborhood?

High

Medium

Low

No crime in my neighborhood

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* 6. In the past year do you feel crime in your neighborhood has:

Increased

Decreased

Stayed the same

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* 7. Have you had Contact with the S.P.D. in the last 12 months? If yes, please indicate which members you have been in contact with (mark all that apply).

Patrol Officers

Detectives

Dispatch Personnel

Office Personnel

Community Impact Unit

No Contact

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* 8. Has your contact with the Police been:

Voluntary (e.g. reported a crime, asked for assistance/directions)

Involuntary (e.g. Involved in an accident, victim of a crime, arrested, stopped by an Officer)

Both (voluntary and involuntary)

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* 9. If you had contact with our personnel who answer the phones, please answer the following question. If not, please skip this question. If you've had more than one contact please consider the most recent incident. How would you rate our personnel who answer the phones?

	Yes	No
Knowledgeable	Knowledgeable Yes	Knowledgeable No
Professional	Professional Yes	Professional No
Responsive	Responsive Yes	Responsive No
Concerned for your well being	Concerned for your well being Yes	Concerned for your well being No
Helpful	Helpful Yes	Helpful No
Sensitive	Sensitive Yes	Sensitive No

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* 10. If you have contact with our Police Officers Please answer the following question. If not, please skip this question. If you have had more than one contact please consider the more recent incident. How would you rate our Police Officers?

	Yes	No
Knowledgeable	Knowledgeable Yes	Knowledgeable No
Professional	Professional Yes	Professional No
Responsive	Responsive Yes	Responsive No
Concerned for your well being	Concerned for your well being Yes	Concerned for your well being No
Helpful	Helpful Yes	Helpful No
Sensitive	Sensitive Yes	Sensitive No

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* 11. If you have had contact with the Salem Police Officers please rate the following responses

	Strongly Agree	Somewhat Agree	Somewhat Disagree	Strongly Disagree	Not Sure
The police responded quickly when I needed them	The police responded quickly when I needed them Strongly Agree	The police responded quickly when I needed them Somewhat Agree	The police responded quickly when I needed them Somewhat Disagree	The police responded quickly when I needed them Strongly Disagree	The police responded quickly when I needed them Not Sure
The police in my neighborhood have listened to what I have to say	The police in my neighborhood have listened to what I have to say Strongly Agree	The police in my neighborhood have listened to what I have to say Somewhat Agree	The police in my neighborhood have listened to what I have to say Somewhat Disagree	The police in my neighborhood have listened to what I have to say Strongly Disagree	The police in my neighborhood have listened to what I have to say Not Sure
The police were courteous and respectful	The police were courteous and respectful Strongly Agree	The police were courteous and respectful Somewhat Agree	The police were courteous and respectful Somewhat Disagree	The police were courteous and respectful Strongly Disagree	The police were courteous and respectful Not Sure
The police were approachable	The police were approachable Strongly Agree	The police were approachable Somewhat Agree	The police were approachable Somewhat Disagree	The police were approachable Strongly Disagree	The police were approachable Not Sure

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* 12. In general, Please tell us how you feel about the Salem Police Officer

	Strongly Agree	Somewhat Agree	Somewhat Disagree	Strongly Disagree
I am happy with police service in my neighborhood	I am happy with police service in my neighborhood Strongly Agree	I am happy with police service in my neighborhood Somewhat Agree	I am happy with police service in my neighborhood Somewhat Disagree	I am happy with police service in my neighborhood Strongly Disagree
The Salem Police are visible	The Salem Police are visible Strongly Agree	The Salem Police are visible Somewhat Agree	The Salem Police are visible Somewhat Disagree	The Salem Police are visible Strongly Disagree
The police try to build relationships with residents	The police try to build relationships with residents Strongly Agree	The police try to build relationships with residents Somewhat Agree	The police try to build relationships with residents Somewhat Disagree	The police try to build relationships with residents Strongly Disagree
The police enforce the traffic laws	The police enforce the traffic laws Strongly Agree	The police enforce the traffic laws Somewhat Agree	The police enforce the traffic laws Somewhat Disagree	The police enforce the traffic laws Strongly Disagree

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* 13. Do you see enough police around in each of the following areas?

	Yes	No
In cruisers	In cruisers Yes	In cruisers No
On foot	On foot Yes	On foot No
On Bicycles	On Bicycles Yes	On Bicycles No
At community events	At community events Yes	At community events No
At neighborhood meetings	At neighborhood meetings Yes	At neighborhood meetings No

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* 14. Over all how would you rate the Salem Police Department?

Excellent

Good

Fair

Poor

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* 15. Do you feel the Salem Police provides ample information to the community regarding crimes, crime prevention etc?

Yes

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* 16. Which One of the following sources do you rely on most to obtain information regarding police-related information (e.g. crime, events or programs)?

The Salem News

Other local newspapers

SATV

Local radio stations

Local T.V. stations

S.P.D. website

Salem Patch

Community/neighborhood meetings

Friends and family

Other (please specify)

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* 17. We want to improve the services that we provide to the City. Please provide us with any information or suggestions that will help us do a better job of serving you (500 character limit)