Customer Satisfaction Survey

Thank you for participating in our Customer Satisfaction Survey! We are asking for your feedback as part of our ongoing effort to improve services in our Building and Planning Divisions. Please take a moment to complete this brief survey to let us know how we are doing.

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* 1. Are you the:

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* 2. Type of project:

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* 3. Type of application:

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* 4. Type of services you received (select all that apply):

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* 5. Staff were friendly and helpful.

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* 6. Instructions regarding what was required were consistent and understandable.

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* 7. Service was provided in a timely manner.

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* 8. Staff demonstrated competency and knowledge.

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* 9. Staff provided suggestions and alternatives if difficulties arose.

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* 10. What did you like most about our services?

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* 11. What did you like least about our services?

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* 12. Did you have a positive or negative experience with a specific staff member that you would like to mention? Your comments will be kept strictly anonymous.

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* 13. Do you have any suggestions to improve our service?

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* 14. Do you have any other comments?

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* 15. May we contact you for a follow up?

Thank you for completing this survey! We appreciate your feedback. 

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