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Clinton Transit Customer Survey

Clinton Transit, also known as the Blue Bus, is conducting a Transit Development Plan to identify transportation needs and identify how transit can adapt to meet these needs. This is your opportunity to help design what public transportation will look like in Clinton County in the future, so please take a few minutes to complete the following brief survey. Your answers will be kept anonymous.  Thank you!
1.How often do you use the Blue Bus?
2.How long have you been using the Blue Bus?
3.When using the Blue Bus, what are the main purposes of your trip? (You may check more than one). 
4.If the Blue Bus was not available how would you make these trips?
5.What do you like most about the Blue Bus?
6.What do you like least about the Blue Bus?
7.Are there places you would like to go in the region on a regular basis, but you cannot because there is no public transportation available for these trips?
8.If there were improvements to the Blue Bus, what would be your top three choices?
9.Please rate your satisfaction with the Blue Bus in the following areas
Strongly Satisfied
Satisfied
Neutral
Dissatisfied
Strongly Dissatisfied 
Overall Service
Days of Service
Hours of Service
On-time Performance 
Cost of Services
Trip Scheduling Process
Phone Customer Service
Driver Customer Service
Availability of Information on Services
Travel Time on Vehicle 
Usefulness of Website
Sense of Safety and Security 
Cleanliness of Vehicles 
Please answer a few questions about yourself.
10.Do you have any additional comments on the Blue Bus services
11.In what zip code do you live?
12.Are you a Clinton County Resident?
13.How old are you?
14.Do you need any of the following to help you on a daily basis? (Check all that apply)
15.Do you have a valid driver's license?
16.Do you have access to a working vehicle?
17.Do you have an internet enabled "smart" phone?
18.Do you consider yourself Hispanic/Latino?
19.Which one of the following best describes your race? (check all that apply)
20.What is your employment status? (check all that apply)
21.What is your annual household income?