The purpose of this survey is to get an update on independent retailers’ attitude to cash, to understand their knowledge and use of banking hubs, and to help the wholesale cash industry to ensure that their customers get the best possible service.

This short survey should take no more than 3 or 4 minutes of your time.

Thank you in advance for your participation.

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* 1. Did you participate in the Retail Payments Survey 2023?

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* 2. How would you describe the location where your shop is based? If you have more than one outlet, please select all that apply.

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* 3. Where in the UK is your shop based? If you have more than one outlet, please select all that apply.

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* 4. In what primary sector do you operate?

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* 5. How would you describe how your business operates?

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