Exit Hihealth Herdcare Member survey Summer 2024 As one of our valued Hihealth Herdcare (HHH) Members, we would be very grateful if you would share your opinions with us on the service we provide. Please add any comments you wish to share with us. Thank you! Question Title * 1. How satisfied are you with the service you receive over telephone and email from our HHH farm animal office team? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Any comments you wish to share Question Title * 2. How satisfied are you with the quality of advice you receive from our veterinary team? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Any comments you wish to share Question Title * 3. How satisfied are you with the clarity and detail of lab reports? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Any comments you wish to share Question Title * 4. How satisfied are you with the timescale of receiving your report after samples have been taken? Very satisfied Satisfied Neither satisfied nor dissatisfied Dissatisfied Very dissatisfied Any comments you wish to share Question Title * 5. Do you feel that the benefits of HHH membership represent good value for money? Good value for money Fair value for money Poor value for money Question Title * 6. Do you find it straightforward to access the information you need from our website? Yes No Any comments you wish to share Question Title * 7. How do you prefer to access information on Biobest/HHH services? Biobest website Newsletters and leaflets in post Newsletters by email Social media posts e.g. Facebook, LinkedIn Question Title * 8. How do you prefer to access information online on farm animal health and infectious disease? Blogs and articles on websites Social media content - written posts Social media content - videos & graphics I don't use online sources much when looking for further information on farm animal health & disease Question Title * 9. Are you happy to be contacted for further feedback as part of a focus group to continually improve our service? If so, please provide your email address. Done