Tego Survey

2017 State of IoT / Smart Assets in the Enterprise

IoT (The Internet of Things) is a system of interrelated physical things (also referred to as "connected things" and "smart things") allowing these objects to collect and exchange data. Smart Assets are assets or products enabled with digital information. Businesses can employ these new information networks to create new business models, improve business processes, and reduce costs and risks.

Question Title

* 1. Have you deployed, or are you planning to deploy IoT / Smart Assets solution at your company?

Yes

Planning to

Don't know

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* 2. What IoT / Smart Assets use case categories are you (or could be) pursuing for your assets or products? (select all that apply)

Lifecycle management, including performance and maintenance improvements

Configuration management

Operations monitoring and intelligence

Monitoring assets and products across supply and distribution chain

Regulatory or process compliance

Integrity management for assets or products

Usage monitoring

Other (please specify)

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* 3. How crucial is a successful adoption of an IoT/ Smart Assets solution to the strategic direction of your organization or business?

Not important

Somewhat important

Very important

Top priority

Not important

Somewhat important

Very important

Top priority

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* 4. What is your organization's general attitude toward IoT/ Smart Asset solutions:

Valuable and transformative

Exciting new technology that needs to be adopted in 2017

Potentially valuable but only in specific use cases

Promising at the beginning but falls short of expectations

Lots of hype but unproven use cases

Best to wait and see

Our organization is not ready for such solutions

Our organization cannot benefit / will never use such technology or capabilities

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* 5. What are the main obstacles to adopting IoT / Smart Asset solutions at your company?

	Not an obstacle at all	Somewhat insignificant obstacle	Somewhat significant obstacle	Very significant obstacle
No strategic vision or mandate from the top	No strategic vision or mandate from the top Not an obstacle at all	No strategic vision or mandate from the top Somewhat insignificant obstacle	No strategic vision or mandate from the top Somewhat significant obstacle	No strategic vision or mandate from the top Very significant obstacle
Inability to get support around the strategy or solution	Inability to get support around the strategy or solution Not an obstacle at all	Inability to get support around the strategy or solution Somewhat insignificant obstacle	Inability to get support around the strategy or solution Somewhat significant obstacle	Inability to get support around the strategy or solution Very significant obstacle
Lack of dedicated budget	Lack of dedicated budget Not an obstacle at all	Lack of dedicated budget Somewhat insignificant obstacle	Lack of dedicated budget Somewhat significant obstacle	Lack of dedicated budget Very significant obstacle
Poorly defined business cases	Poorly defined business cases Not an obstacle at all	Poorly defined business cases Somewhat insignificant obstacle	Poorly defined business cases Somewhat significant obstacle	Poorly defined business cases Very significant obstacle
Insufficient technology skills	Insufficient technology skills Not an obstacle at all	Insufficient technology skills Somewhat insignificant obstacle	Insufficient technology skills Somewhat significant obstacle	Insufficient technology skills Very significant obstacle
Insufficient data or analytics skills	Insufficient data or analytics skills Not an obstacle at all	Insufficient data or analytics skills Somewhat insignificant obstacle	Insufficient data or analytics skills Somewhat significant obstacle	Insufficient data or analytics skills Very significant obstacle
Challenges integrating with existing legacy systems	Challenges integrating with existing legacy systems Not an obstacle at all	Challenges integrating with existing legacy systems Somewhat insignificant obstacle	Challenges integrating with existing legacy systems Somewhat significant obstacle	Challenges integrating with existing legacy systems Very significant obstacle
Data management concerns	Data management concerns Not an obstacle at all	Data management concerns Somewhat insignificant obstacle	Data management concerns Somewhat significant obstacle	Data management concerns Very significant obstacle
IT security concerns	IT security concerns Not an obstacle at all	IT security concerns Somewhat insignificant obstacle	IT security concerns Somewhat significant obstacle	IT security concerns Very significant obstacle
Unproven ROI	Unproven ROI Not an obstacle at all	Unproven ROI Somewhat insignificant obstacle	Unproven ROI Somewhat significant obstacle	Unproven ROI Very significant obstacle

Other (please specify)

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* 6. What are the applications that your company is (or could be) targeting with IoT / Smart Asset solutions?

Consumer product / consumer-facing applications (consumers directly interact with the devices/things)

B2B product applications (our commercial customers interact with the devices/things)

Internal processes or applications

A mix of the above

None of the above

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* 7. What was (or could be) the main reason to deploy an IoT / Smart Asset solutions?

	Not important	Somewhat significant	Very important
Create new revenue and business opportunities	Create new revenue and business opportunities Not important	Create new revenue and business opportunities Somewhat significant	Create new revenue and business opportunities Very important
Improve customer experience	Improve customer experience Not important	Improve customer experience Somewhat significant	Improve customer experience Very important
Reduce time to market	Reduce time to market Not important	Reduce time to market Somewhat significant	Reduce time to market Very important
Streamline processes and decrease costs	Streamline processes and decrease costs Not important	Streamline processes and decrease costs Somewhat significant	Streamline processes and decrease costs Very important
Increase employee productivity	Increase employee productivity Not important	Increase employee productivity Somewhat significant	Increase employee productivity Very important
Optimize asset operation, performance, and utilization	Optimize asset operation, performance, and utilization Not important	Optimize asset operation, performance, and utilization Somewhat significant	Optimize asset operation, performance, and utilization Very important
Get data and insights into product adoption and use	Get data and insights into product adoption and use Not important	Get data and insights into product adoption and use Somewhat significant	Get data and insights into product adoption and use Very important

Other (please specify)

Question Title

* 8. Who within your organization is (or could be) the main champion of IoT/ Smart Asset solutions?

CIO / CTO

Executive suite (other C-level execs or Board of Directors)

Management level within IT

Line of business (LoB) leadership

LoB management level

Both IT and Line of Business

Question Title

* 9. Which of these IoT / Smart Asset use cases were you (or would you be) considering?

	Major objective	Somewhat important	Not important
Monitoring of equipment and things (status, environmental, and operational data)	Monitoring of equipment and things (status, environmental, and operational data) Major objective	Monitoring of equipment and things (status, environmental, and operational data) Somewhat important	Monitoring of equipment and things (status, environmental, and operational data) Not important
Equipment / asset performance adjustments, software updates, etc.	Equipment / asset performance adjustments, software updates, etc. Major objective	Equipment / asset performance adjustments, software updates, etc. Somewhat important	Equipment / asset performance adjustments, software updates, etc. Not important
Digitization of process data and documents	Digitization of process data and documents Major objective	Digitization of process data and documents Somewhat important	Digitization of process data and documents Not important
Equipment / asset utilization improvements	Equipment / asset utilization improvements Major objective	Equipment / asset utilization improvements Somewhat important	Equipment / asset utilization improvements Not important
Proactive / predictive maintenance	Proactive / predictive maintenance Major objective	Proactive / predictive maintenance Somewhat important	Proactive / predictive maintenance Not important
Expiration, end of life, or recall management	Expiration, end of life, or recall management Major objective	Expiration, end of life, or recall management Somewhat important	Expiration, end of life, or recall management Not important
Asset authentication	Asset authentication Major objective	Asset authentication Somewhat important	Asset authentication Not important
Chain of custody or process step verification	Chain of custody or process step verification Major objective	Chain of custody or process step verification Somewhat important	Chain of custody or process step verification Not important
Data integrity verification	Data integrity verification Major objective	Data integrity verification Somewhat important	Data integrity verification Not important

Other (please specify)

Question Title

* 10. Please rank your primary concerns both before and post implementation? (If you haven't implemented, please respond based on your expectations):

	Before implementation	Post implementation
Need to connect to a central database or enterprise systems	Need to connect to a central database or enterprise systems Before implementation menu	Need to connect to a central database or enterprise systems Post implementation menu
Need for multiple sensors and complex infrastructures	Need for multiple sensors and complex infrastructures Before implementation menu	Need for multiple sensors and complex infrastructures Post implementation menu
Constant power requirements	Constant power requirements Before implementation menu	Constant power requirements Post implementation menu
Need for constant connectivity	Need for constant connectivity Before implementation menu	Need for constant connectivity Post implementation menu
What to do with all the data collected; data overload	What to do with all the data collected; data overload Before implementation menu	What to do with all the data collected; data overload Post implementation menu
Data ownership and location; putting our data in the cloud or giving it to a vendor	Data ownership and location; putting our data in the cloud or giving it to a vendor Before implementation menu	Data ownership and location; putting our data in the cloud or giving it to a vendor Post implementation menu
Data security risks	Data security risks Before implementation menu	Data security risks Post implementation menu
Network security risks	Network security risks Before implementation menu	Network security risks Post implementation menu
High cost	High cost Before implementation menu	High cost Post implementation menu
Uncertain ROI	Uncertain ROI Before implementation menu	Uncertain ROI Post implementation menu
Insufficient technical expertise in-house	Insufficient technical expertise in-house Before implementation menu	Insufficient technical expertise in-house Post implementation menu
Insufficient data & analytics expertise in-house	Insufficient data & analytics expertise in-house Before implementation menu	Insufficient data & analytics expertise in-house Post implementation menu

Other (please specify)

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* 11. Were there any negative unexpected outcomes?

	Please select your answer below
Full cost of deployment much higher than expected	Full cost of deployment much higher than expected Please select your answer below menu
Cost of operating much higher than anticipated	Cost of operating much higher than anticipated Please select your answer below menu
Data not being used to the extent it was intended	Data not being used to the extent it was intended Please select your answer below menu
Difficult to connect to critical enterprise systems	Difficult to connect to critical enterprise systems Please select your answer below menu
We don't have the resources / analytical capabilities to make use of the data	We don't have the resources / analytical capabilities to make use of the data Please select your answer below menu
No surprises	No surprises Please select your answer below menu
N/A - not implemented	N/A - not implemented Please select your answer below menu

Other (please specify)

Question Title

* 12. What are your plans for 2017 IoT / Smart Asset initiatives?

We will continue to expand upon an existing initiative

We have a detailed strategy / plan to start a project in 2017

Considering starting a project in 2017

Not considering for 2017

There is no internal drive for such an initiative

IoT / smart assets have no value to our organization - not considering

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* 13. What is your current role?

C-suite

Senior management

Mid-level management

Associate

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* 14. What industry does your organization operate in?

Aerospace

Biotech

Construction

Energy & utilities

Financial services

Manufacturing

Medical devices

Pharmaceuticals

Professional services

Transportation & logistics

Other (please specify)

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* 15. What is the size of your organization in terms of global revenue?

< $10m

$10m - $25m

$26m - $100m

$101m - $250m

$251 - $1b

> $1b

Don't know

Question Title

* 1. Have you deployed, or are you planning to deploy IoT / Smart Assets solution at your company?

Question Title

* 2. What IoT / Smart Assets use case categories are you (or could be) pursuing for your assets or products? (select all that apply)

Question Title

* 3. How crucial is a successful adoption of an IoT/ Smart Assets solution to the strategic direction of your organization or business?

Question Title

* 4. What is your organization's general attitude toward IoT/ Smart Asset solutions:

Question Title

* 5. What are the main obstacles to adopting IoT / Smart Asset solutions at your company?

Question Title

* 6. What are the applications that your company is (or could be) targeting with IoT / Smart Asset solutions?

Question Title

* 7. What was (or could be) the main reason to deploy an IoT / Smart Asset solutions?

Question Title

* 8. Who within your organization is (or could be) the main champion of IoT/ Smart Asset solutions?

Question Title

* 9. Which of these IoT / Smart Asset use cases were you (or would you be) considering?

Question Title

* 10. Please rank your primary concerns both before and post implementation? (If you haven't implemented, please respond based on your expectations):

Question Title

* 11. Were there any negative unexpected outcomes?

Question Title

* 12. What are your plans for 2017 IoT / Smart Asset initiatives?

Question Title

* 13. What is your current role?

Question Title

* 14. What industry does your organization operate in?

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* 15. What is the size of your organization in terms of global revenue?

Question Title

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