Outpatient Survey Question Title * 1. Please tell us the department/area you last visited at BID-Plymouth Anticoagulation Clinic Bone Density Breast Center Breast Center/Mammography - Hospital Breast Center/Surgical Services - Hospital Cancer Center Cardiac Rehab Cardiovascular - Cath Lab Cardiovascular - Echo Cardiovascular - EKG/Holter Monitoring Cardiovascular - Stress Testing CT Scan Endoscopy Infusion Therapy Lab Drawing Station - Cape Lab Lab Drawing Station - Duxbury Lab Lab Drawing Station - Hospital Lab Drawing Station - Long Pond Road Lab Drawing Station - Medical Office Building Lab Drawing Station - Resnik Road MRI Nuclear Medicine Pain Center PET Radiology Rehabilitation Services, Cordage Park Rehabilitation Services, Pine Hills Sleep Center Spine Center Surgical Services Ultrasound Wound Center X-Ray/Mammography - Resnik Road Question Title * 2. Was this your first visit to that area? Yes No Question Title * 3. What time was your appointment scheduled if known? Question Title * 4. What is your age: 18-25 26-40 41-55 55-75 75+ Question Title * 5. For the following questions, please rate your experience on a scale of 1-5. If a question does not apply, please skip to the next question. 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 6. Helpfulness of registration personnel 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 7. Ease of registration/check-in/scheduling process 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 8. Comfort of the waiting area 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 9. Comfort of the exam room 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 10. Cleanliness of the surroundings 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 11. Staff's level of professionalism when providing your test or treatment 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 12. How well staff worked as a team to provide care 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 13. Staff's sensitivity to your expressed needs 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 14. Overall rating of the care you received 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 15. How helpful was the education provided to you? 1 = very poor 2 = poor 3 = fair 4 = good 5 = very good Question Title * 16. Patient's name and telephone number: (optional) Question Title * 17. Comments Done