Feedback Survey

Question Title

* 1. Which services are you providing feedback for:

Secondary Family Support

No Interest Loan Scheme

Intensive Family Support

Emergency Relief

Community Support - Transport

Community Support - Computer use

Community Support - Forms

Front Office - Information/referral/advice

Family and Child Connect

Visiting services

Other (please specify)

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* 2. During my time with MCC

	Disagree a lot	Disagree	Disagree a little	Agree a little	Agree	Agree a lot
I was listened to and treated with respect	I was listened to and treated with respect Disagree a lot	I was listened to and treated with respect Disagree	I was listened to and treated with respect Disagree a little	I was listened to and treated with respect Agree a little	I was listened to and treated with respect Agree	I was listened to and treated with respect Agree a lot
My worker understands and meets my needs	My worker understands and meets my needs Disagree a lot	My worker understands and meets my needs Disagree	My worker understands and meets my needs Disagree a little	My worker understands and meets my needs Agree a little	My worker understands and meets my needs Agree	My worker understands and meets my needs Agree a lot
My worker was culturally sensitive (respected my culture and knew my culture or found out more about my culture)	My worker was culturally sensitive (respected my culture and knew my culture or found out more about my culture) Disagree a lot	My worker was culturally sensitive (respected my culture and knew my culture or found out more about my culture) Disagree	My worker was culturally sensitive (respected my culture and knew my culture or found out more about my culture) Disagree a little	My worker was culturally sensitive (respected my culture and knew my culture or found out more about my culture) Agree a little	My worker was culturally sensitive (respected my culture and knew my culture or found out more about my culture) Agree	My worker was culturally sensitive (respected my culture and knew my culture or found out more about my culture) Agree a lot
My worries/needs have been addressed	My worries/needs have been addressed Disagree a lot	My worries/needs have been addressed Disagree	My worries/needs have been addressed Disagree a little	My worries/needs have been addressed Agree a little	My worries/needs have been addressed Agree	My worries/needs have been addressed Agree a lot
If I face the same worries/ needs again, I will know what to do	If I face the same worries/ needs again, I will know what to do Disagree a lot	If I face the same worries/ needs again, I will know what to do Disagree	If I face the same worries/ needs again, I will know what to do Disagree a little	If I face the same worries/ needs again, I will know what to do Agree a little	If I face the same worries/ needs again, I will know what to do Agree	If I face the same worries/ needs again, I will know what to do Agree a lot

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* 3. Would you recommend MCC to someone else ?

Yes

Maybe

Comments

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* 1. Which services are you providing feedback for:

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* 2. During my time with MCC

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* 3. Would you recommend MCC to someone else ?

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* 4. In your own words, what are the things that you would most like to improve about the service?