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We want to hear about your most recent experience with our Outpatient Laboratory services at our Blind River site.

Your feedback provides our organization with valuable insight into our Laboratory services. It supports NSHN in meeting the needs expectations of our patients, and helps our Laboratory Team in identifying possible areas for improvement.

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* 1. Day of visit.

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* 2. Were the Laboratory staff on time with your scheduled appointment today?

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* 3. During this Laboratory visit, I had the opportunity to ask questions.

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* 4. During this Laboratory visit, my personal information was kept confidential.

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* 5. I felt comfortable and safe with the Laboratory staff member that took my blood today.

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* 6. During this Laboratory visit, how often did the staff member that took your blood treat you with courtesy and respect?

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* 7. Have you used the North Shore Health Network's online booking system to schedule your Lab appointment(s)?

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* 8. If you answered "Yes" to the previous question, did you find the online booking process easy to use?

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* 9. I would recommend this Laboratory department to my friends and family.

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* 10. Comments or suggestions

At the North Shore Health Network (NSHN), our mission is to provide safe, quality, person-centred healthcare. Across our 3 sites in Blind River, Thessalon and Richards Landing, we function as one team providing equitable, high quality, integrated, rural health and wellness services for everyone.

WE CARE WHAT YOU THINK! Your feedback, whether it is a compliment, a concern, a suggestion or a formal complaint is an opportunity for us to improve the quality of care and overall experience we provide.

If you would like to contact us to provide additional information about your experience:

NSHN's Patient Relations Officer
(705) 356-2265 ext. 2523
patientrelations@nshn.care

Or visit NSHN's Compliments & Concerns page and fill out the form at the bottom of the page.

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