Airline User Feedback
1.
In a usual year, how many time do you fly?
1 - 3 times a year
3 - 6 times a year
6 + a year
2.
Which airline do you normally fly with?
3.
When booking flights which of the following did you use?
App
Website
Both
4.
Which features did you use on the App?
Search for flights
Book a flight
Check in
Share flight details
None of the above
5.
Which features did you use on the Website?
Search for flights
Book a flight
Check in
Share flight details
None of the above
6.
The last time you decided to book the flight where you able to complete the task in one session?
Yes
No
If the answer is No, please describe why.
7.
In your opinion, which airline had the best flight booking experience and why?
8.
In your opinion, which airline had the worst flight booking experience and why?
Current Progress,
0 of 8 answered