2020 COVID 19 Customer Newsletter Survey

Question Title

* 1. How are you staying informed about Covid-19 specifically as it relates to your business? (Select all that apply.)

Regularly visiting manufacturer webpages

Email communications from manufacturers

Social Media channels and groups

Professional association webpages or emails

I’m not paying attention to business updates yet

Comments

Question Title

* 2. How are you staying in touch with your patients? (Select all that apply.)

Phone

Text messages

Social media

Mail

I’m not actively communicating with my patients right now

Comments

Question Title

* 3. What, if any, services are you offering to patients right now? (Select all that apply.)

Curbside or drive-through services (i.e., repairs, batteries, cleaning/maintenance, fine-tuning)

Direct-to-patient shipping of repairs and supplies

Telehealth or remote services

I’m still open and offering in-office visits

I’m not offering services right now.

Comments

Question Title

* 4. How much are you using remote audiology technology (e.g., Widex REMOTE CARE™ or another manufacturer’s option) to provide hearing care to patients?

Extensively for fine tuning

Extensively for fine tuning and fittings

Somewhat for fine tuning

Somewhat for fine tuning and fittings

I would like to but am not currently

I am not interested or able to pursue this as an option

Comments

Question Title

* 5. How can we better help you at this time?

More social media templates

More email/letter templates

More practice management tips

More financial resource information

More WIDEX product information so I can catch up

More community news

Other (Please use comment field.)

Comments

Question Title

* 6. What webinar topics would you like to see from Widex in the future?

Question Title

* 7. OPTIONAL: Would you like to provide input for your peers on our next newsletter? If yes, please complete the below information. Note: If completed, Widex reserves the right to use your first name, state, and comments below in future email communication.

Name

Account Name

State

Comment