The LGCFHT Patient Experience Survey

Leeds & Grenville Community FHT Patient Experience Survey

Please Help Us Improve Our Services. Your Opinion Really Matters To Us!

Question Title

* 1) The last time you were sick, or were concerned you had a health problem, how many days did it take from when you first tried to see your doctor, or nurse practitioner, to when you actually SAW him/her (or someone else in their office)?

Same Day

Next Day

2-19 Days

20 or more days

Not Applicable

Question Title

* 1 b) If you answered 2-19 days, please write how many days it took:

Question Title

* 1 c) If it took more than 2 days to be seen by a provider, when you were sick, or were concerned you had a health problem, please explain why:

Question Title

* 2) When you book an appointment at our office, do you feel that the appointment date offered to you is within a reasonable amount of time?

Yes

Question Title

* 2 b) Did you get an appointment on the day you wanted?

Yes

Question Title

* 3) When you see your doctor or nurse practitioner, how often do they or someone else in the office involve you as much as you want to be in decisions about your care and treatment?

Always

Often

Sometimes

Rarely

Never

Not Applicable

The LGCFHT Patient Experience Survey

Leeds & Grenville Community FHT Patient Experience Survey

Question Title

* 1) The last time you were sick, or were concerned you had a health problem, how many days did it take from when you first tried to see your doctor, or nurse practitioner, to when you actually SAW him/her (or someone else in their office)?

Question Title

* 1 b) If you answered 2-19 days, please write how many days it took:

Question Title

* 1 c) If it took more than 2 days to be seen by a provider, when you were sick, or were concerned you had a health problem, please explain why:

Question Title

* 2) When you book an appointment at our office, do you feel that the appointment date offered to you is within a reasonable amount of time?

Question Title

* 2 b) Did you get an appointment on the day you wanted?

Question Title

* 3) When you see your doctor or nurse practitioner, how often do they or someone else in the office involve you as much as you want to be in decisions about your care and treatment?

Question Title

* 4) Thinking of your overall experience with our clinic please comment on:

What have we DONE WELL?

Question Title

* 5) Thinking of your overall experience with our clinic please comment on:

What can we IMPROVE ON?

Question Title

* 1) The last time you were sick, or were concerned you had a health problem, how many days did it take from when you first tried to see your doctor, or nurse practitioner, to when you actually SAW him/her (or someone else in their office)?

Question Title

* 1 b) If you answered 2-19 days, please write how many days it took:

Question Title

* 1 c) If it took more than 2 days to be seen by a provider, when you were sick, or were concerned you had a health problem, please explain why:

Question Title

* 2) When you book an appointment at our office, do you feel that the appointment date offered to you is within a reasonable amount of time?

Question Title

* 2 b) Did you get an appointment on the day you wanted?

Question Title

* 3) When you see your doctor or nurse practitioner, how often do they or someone else in the office involve you as much as you want to be in decisions about your care and treatment?

Question Title

* 4) Thinking of your overall experience with our clinic please comment on:What have we DONE WELL?

Question Title

* 5) Thinking of your overall experience with our clinic please comment on:What can we IMPROVE ON?

* 4) Thinking of your overall experience with our clinic please comment on:

What have we DONE WELL?

* 5) Thinking of your overall experience with our clinic please comment on:

What can we IMPROVE ON?