2025 Customer Satisfaction - PA Thank you for taking 5 minutes to provide feedback so we can try to do better! Question Title * 1. How long have you been a customer of our company? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet Question Title * 2. How would you rate the quality of our products? Very high quality High quality Neither high nor low quality Low quality Very low quality Question Title * 3. How well do our products meet your needs? Extremely well Very well Somewhat well Not so well Not at all well Question Title * 4. Overall, how satisfied or dissatisfied are you with our company? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title * 5. Overall, how would you rate the quality of your customer support experience? Very positive Somewhat positive Neutral Somewhat negative Very negative Question Title * 6. How would you rate the value for money of our products? Excellent Above average Average Below average Poor Question Title * 7. Compared to our competitors, how effective is our company? Much more effective Somewhat more effective Slightly more effective About as effective Slightly less effective Somewhat less effective Much less effective Question Title * 8. Which of the following words would you use to describe our products? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Question Title * 9. How likely is it that you would recommend this company to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 10. What changes would this company have to make for you to give it a higher rating? Question Title * 11. How did you initially find Pan Abrasives? Magazine advertisement Yellow pages Green Book Recommendation by someone Google paid advertising Organic search via Google or other search engine LinkedIn Link from other webpage or social media Received direct marketing material from Pan Abrasives Other (please specify) Submit response