RISMedia - Quicken Loans - 2019 Lender Survey

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* 1. In what state or U.S. territory do you live?

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* 2. Which of the following describes your primary role/focus in the real estate space? Select all that apply.

Buyers agent

Listing agent

Broker dealer

Licensed mortgage officer

Other (please specify)

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* 3. Approximately how many transactions have you closed over the last 12 months?

1-4

5-11

12-24

25-39

40+

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* 4. What would you say the average home price is for your average client?

Less than $100,000

$100,000-$199,999

$200,000-$299,999

$300,000-$399,999

$400,000-$499,999

$500,000+

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* 5. What are your preferred methods for managing and following up with your clients? Please select all that apply.

Text

Phone call

Brokerage-provided CRM

Personal CRM

Calendar app (Outlook, Google, etc.)

Other (please specify)

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* 6. When working as a listing agent, what information is important to you when advising your client on whether or not to accept a non-cash offer? Please select all that apply.

Which lender the client is pre-approval with

What information was collected and verified for the pre-approval

Previous experience with the buyer's agent

Amount of EMD

Other (please specify)

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* 7. When it comes to having visibility into the mortgage process, which statement best describes how you feel?

Having a single point of contact is the best way to have visibility into where the mortgage is at

Having multiple people to contact is the best way to have visibility into where the mortgage is at

Having access to a mortgage platform that updates the loan status is the best way to have visibility into where the mortgage is at

I have no preference as long as I have visibility into the mortgage process

Question Title

* 8. A lender is considering creating a platform that allows agents visibility into their client's mortgage, as well as other features for agents. Which five (5) features would be most important to you in this portal?

Tool to recommend the best mortgage option for a client

Industry news and tips

Loan calculators

Today's interest rates

Mortgage guideline resources

Personal production stats

Lender promotions

Upcoming appointment tracker

Urgent action notifications (loans, licensing, etc.)

Ability to chat with your client through the platform

Other (please specify)

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* 9. If you were able to get fully licensed to take a mortgage application, and make a commission on it, how interesting is each of the following scenarios? Please select one answer for each row.

	Extremely interesting	Very interesting	Moderately interesting	Slightly interesting	Not interesting at all
Personally taking mortgage applications	Personally taking mortgage applications Extremely interesting	Personally taking mortgage applications Very interesting	Personally taking mortgage applications Moderately interesting	Personally taking mortgage applications Slightly interesting	Personally taking mortgage applications Not interesting at all
Designating an admin to take mortgage applications on my behalf	Designating an admin to take mortgage applications on my behalf Extremely interesting	Designating an admin to take mortgage applications on my behalf Very interesting	Designating an admin to take mortgage applications on my behalf Moderately interesting	Designating an admin to take mortgage applications on my behalf Slightly interesting	Designating an admin to take mortgage applications on my behalf Not interesting at all
Both personally taking mortgage applications and designating an admin on my behalf	Both personally taking mortgage applications and designating an admin on my behalf Extremely interesting	Both personally taking mortgage applications and designating an admin on my behalf Very interesting	Both personally taking mortgage applications and designating an admin on my behalf Moderately interesting	Both personally taking mortgage applications and designating an admin on my behalf Slightly interesting	Both personally taking mortgage applications and designating an admin on my behalf Not interesting at all

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* 10. How would having the ability to earn a commission for taking your client's mortgage application impact your decision to work with that lender?

Very positive impact

Somewhat positive impact

No impact

Somewhat negative impact

Very negative impact

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* 11. What is your overall opinion of an agent acting in a dual role as mortgage originator and real estate agent?

Extremely positive

Somewhat positive

Neither positive nor negative

Somewhat negative

Extremely negative

RISMedia - Quicken Loans - 2019 Lender Survey

Question Title

* 1. In what state or U.S. territory do you live?

Question Title

* 2. Which of the following describes your primary role/focus in the real estate space? Select all that apply.﻿

Question Title

* 3. Approximately how many transactions have you closed over the last 12 months?

Question Title

* 4. What would you say the average home price is for your average client?

Question Title

* 5. What are your preferred methods for managing and following up with your clients? Please select all that apply.

Question Title

* 6. When working as a listing agent, what information is important to you when advising your client on whether or not to accept a non-cash offer? Please select all that apply.

Question Title

* 7. When it comes to having visibility into the mortgage process, which statement best describes how you feel?

Question Title

* 8. A lender is considering creating a platform that allows agents visibility into their client's mortgage, as well as other features for agents. Which five (5) features would be most important to you in this portal?

Question Title

* 9. If you were able to get fully licensed to take a mortgage application, and make a commission on it, how interesting is each of the following scenarios? Please select one answer for each row.

Question Title

* 10. How would having the ability to earn a commission for taking your client's mortgage application impact your decision to work with that lender?

Question Title

* 11. What is your overall opinion of an agent acting in a dual role as mortgage originator and real estate agent?

* 2. Which of the following describes your primary role/focus in the real estate space? Select all that apply.