Berkshire Economic Recovery Project: Business & Organizational Needs Assessment

This questionnaire is meant to gather information from both for-profit and non-profit organizations and businesses in the Berkshires to help inform the development and implementation of a technical assistance program to be provided through 1Berkshire and Berkshire Regional Planning Commission. Your individual information will not be shared with any other people or agencies.

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* 1. Your Information

Your Full Name (First, Last)

Business or Organization Name

City/Town in which Business or Organization is Located

Your Email Address

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* 2. Please check any of the below categories that your business identifies as

Woman-Owned/Operated

Minority or BIPOC-Owned/Operated

Immigrant-Owned/Operated

Veteran-Owned/Operated

LGBTQ-Owned/Operated

Individual with Disability-Owned/Operated

Other

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* 3. How many years has your business/organization been in operation?

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* 4. What industry category best fits your business/organization? (based on 2-digit NAICS codes)

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* 5. Please select which of the following best fits your business/organization

Operate primarily Digitally/Online

Operate primarily In-Person/Brick and Mortar

Operate as a Hybrid (both Digitally and In-Person)

Other (please specify)

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* 6. Please check any of the following topics that you feel you/your business would benefit from training and/or technical assistance on. (Check all that apply)

Certificate Programs (i.e. women-owned, veteran-owned, diversity-owned)

Business/Organization Finance Management

Diversity, Equity & Inclusion in Organization Practices

Online/Virtual Operations/Commerce

Grant Application Guidance

Resiliency Planning

Staff / Organizational Structure / Restructuring

Human Resources

Workforce Recruitment

Workforce Retention

Website Development

E-Communications Marketing

Social Media Marketing

Brand Identity Development/Redevelopment

Broader Marketing Guidance

Business Succession Planning

Other (please specify)

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* 7. As the leader of your business or organization, what are the biggest challenges you are facing at this moment?

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* 8. As the leader of you business or organization, what do you anticipate your biggest challenges will be over the next 1-3 years?

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* 9. As the leader of your business or organization, what information and guidance do you feel you are not getting enough of currently?

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* 10. Would you utilize free one-on-one technical assistance if offered around any of the topics you indicated in your answers above?

Yes

Unsure

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* 11. Would you utilize free real-time trainings/webinars if offered around the topics you indicated in your answers above?

Yes

Unsure

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* 12. Would you watch pre-recorded webinars and trainings if offered around the topics you indicated in your answers above?

Yes

Unsure

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* 13. What do you hope your business will look like in two years?

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* 14. Please select any of the following federal or state resources you have accessed or are seeking during the pandemic (select all that apply)

Paycheck Protection Program (PPP)

Economic Injury Disaster Loan (EIDL)

Shuttered Venue Operators Grant (SVOG)

Restaurant Revitalization Fund Grant

Massachusetts Growth Capital Corporation (MGCC)

Other State or Federal Funds (please specify)

None of the above

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* 15. Have you received any non-State or Federal grant or loan during the pandemic?

Prefer not to answer

Yes (please specify)

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* 16. On a scale of 1-10, how confident are you that your business will meet or exceed pre-COVID revenue levels within the next 2 years?

1 - Not Confident

10 - Very Confident

Berkshire Economic Recovery Project: Business & Organizational Needs Assessment

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* 1. Your Information

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* 2. Please check any of the below categories that your business identifies as

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* 3. How many years has your business/organization been in operation?

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* 4. What industry category best fits your business/organization? (based on 2-digit NAICS codes)

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* 5. Please select which of the following best fits your business/organization

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* 6. Please check any of the following topics that you feel you/your business would benefit from training and/or technical assistance on. (Check all that apply)

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* 7. As the leader of your business or organization, what are the biggest challenges you are facing at this moment?

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* 8. As the leader of you business or organization, what do you anticipate your biggest challenges will be over the next 1-3 years?

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* 9. As the leader of your business or organization, what information and guidance do you feel you are not getting enough of currently?

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* 10. Would you utilize free one-on-one technical assistance if offered around any of the topics you indicated in your answers above?

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* 11. Would you utilize free real-time trainings/webinars if offered around the topics you indicated in your answers above?

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* 12. Would you watch pre-recorded webinars and trainings if offered around the topics you indicated in your answers above?

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* 13. What do you hope your business will look like in two years?

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* 14. Please select any of the following federal or state resources you have accessed or are seeking during the pandemic (select all that apply)

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* 15. Have you received any non-State or Federal grant or loan during the pandemic?

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* 16. On a scale of 1-10, how confident are you that your business will meet or exceed pre-COVID revenue levels within the next 2 years?

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* 17. Is there any additional information you would like us to consider as we build out this technical assistance program?