Customer Satisfaction Survey

Question Title

* 1. How did you hear about Crossroads Bank?

Social Media (Facebook, LinkedIn, Instagram)

Internet search

Referred by a Friend

Radio

Other (please specify)

Question Title

* 2. What type of Account did you open?

Checking

Savings

Certificate of Deposit (CD)

Health Savings Account (HSA)

IRA

Business Account

Other (please specify)

Question Title

* 3. Did our representative answer your questions to your satisfaction?

Yes

No

Please explain:

Question Title

* 4. Were our products and services presented to you thoroughly?

Yes

No

Please explain why:

Question Title

* 5. Would you recommend Crossroads Bank to a friend?

Yes

No

Question Title

* 6. is there anything that we can do to improve our service to you? If so, please feel free to share. Thank you!