Public Feedback Survey

The Hamilton County Clerk of Court’s Office is asking the public to share opinions about access and satisfaction with the Clerk's Office. Our office values community feedback, and we are very interested in learning your views as a visitor to one of our locations. Your name will not be recorded or shared.
                                                                    
This survey should only take 5 minutes. The feedback will help us improve your experience.
 
All survey responses are anonymous. Please do not leave your name anywhere in the survey. Thank you for your help!
1.Please select the primary reason for your visit today [Select the option(s) that best describe the service(s) you received today. If the purpose of your visit is not reflected, please select “Other” and briefly describe your visit today. Select at least one.](Required.)
2.About how many times have you visited this location?(Required.)
3.Overall, how satisfied are you with your experience at our office today?(Required.)
1 = Very Unsatisfied
2 = Unsatisfied
3 = Neutral
4 = Satisfied
5 = Very Satisfied
4.I feel that staff listened to what I had to say and understood my position.(Required.)
1= Strongly disagree
2= Disagree
3= Neutral
4 = Agree
5 = Strongly Agree
5.I understand what next steps I need to take, if any, to complete my business.(Required.)
1= Strongly disagree
2= Disagree
3= Neutral
4 = Agree
5 = Strongly agree
N/A
6.I was able to get my business done in a reasonable amount of time.(Required.)
1= Strongly disagree
2= Disagree
3= Neutral
4 = Agree
5 = Strongly agree
7.How difficult was it to find your way to the office you needed?(Required.)
1 = Very difficult
2 = Difficult
3 = Neutral
4 = Easy
5 = Very easy
8.What factors, if any, made your visit difficult today? Please select all that are true.(Required.)
9.I feel that I was adequately prepared for my visit today.(Required.)
1 = Strongly disagree
2 = Disagree
3 = Neutral
4 = Agree
5 = Strongly agree
10.Which resources, if any, did you use to prepare for your visit today?(Required.)
11.How would you describe your experience today? Please answer with a “Yes”, “Somewhat”, or “No” next to each descriptor.
Choose One
Safe
Comfortable
Predictable
Respectful
Fair
Convenient
Demographics questions – not mandatory
12.What is your age?
13.How do you identify?
14.Are you of Hispanic, Latino, or of Spanish origin?
15.How would you best describe yourself?
16.What language do you speak at home?
Current Progress,
0 of 16 answered