C.O.R.E. Program Quality Assurance Survey Question Title * 1. How would you rate the cleanliness of the facility Above Average Average Below Average N/A Other/comments Question Title * 2. How would you describe your wait time for services Above Average Average Below Average N/A Other/comments Question Title * 3. How would you describe the friendliness and helpfulness of the staff Above Average Average Below Average N/A Other/comments Question Title * 4. How would you describe the level of staff knowledge and their ability to answer questions Above Average Average Below Average N/A Other/comments Question Title * 5. How would you describe the promptness and politeness of phone conversations with staff members Above Average Average Below Average N/A Other/comments Question Title * 6. On your initial probation appointment how would you describe your Probation Officer's ability to communicate the process and expectations associated with your case Above Average Average Below Average N/A Other/comments Question Title * 7. Was your Probation Officer familiar with resources the would aide in your successful completion of probation Above Average Average Below Average N/A Other/comments Question Title * 8. How would you describe the DUI School enrollment process; was the staff informative in regards to class scheduling/rescheduling, rules/regulations and documentation Above Average Average Below Average N/A Other/comments Question Title * 9. How would you rate the Evaluators explanation of the purpose and outcome of the DUI evaluation Above Average Average Below Average N/A Other (please specify) Question Title * 10. How would you rate the overall experience you had with the C.O.R.E. Program and its staff Above Average Average Below Average N/A Other (please specify) Done