axiUm Claims Processing Survey
1.
First name
2.
Last name
3.
Organization
4.
Role/Title
5.
Email address
6.
In priority order, what are the top 3 challenges your organization faces due to Change Healthcare’s services being unavailable?
7.
How likely is your organization to resume using Change Healthcare once it reinstates its services?
Very likely
Likely
Undecided
Unlikely
Very unlikely
8.
If you decide to resume using Change Healthcare, would you re-instate all previous services used or consider retaining DentalXChange or ImageNet-DFS? (select all that apply)
Re-instate all previous CHC services
Consider retaining DentalXChange for dental claims
Consider retaining ImageNet-DFS for patient statements
Not sure yet
9.
How is your organization handling medical claims during the Change Healthcare outage?
Printing and sending claims to each payor
Uploading claim files to my payor’s portal
We don’t handle medical claims
Other (please specify)
10.
How would you like to receive upcoming communications regarding CHC updates?
Email
Website
Both
11.
Would you be comfortable with us reaching out to you to ask more specific questions following this survey?
Yes
no