Customer Satisfaction Survey - Hi-Rise Tell us how we're doing At Hi-Rise, we're keen to ensure our customers are enjoying the service experience they expect. Please take 2 minutes to complete this survey to let us know if we are delivering to your expectations. OK Question Title * 1. When thinking about your experience with Hi-Rise, how do you rate the time taken to complete your job? Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 OK Question Title * 2. How do you rate the the quality of workmanship for your project? Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 OK Question Title * 3. How do you rate the value for money for the product or service you received? Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 OK Question Title * 4. When thinking about your experience with Hi-Rise, how do you rate staff attitude? Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 OK Question Title * 5. How do you rate the safety standards implemented during the project? Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 OK Question Title * 6. How do you rate the quality of the documentation provided at the completion of the project? Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 OK Question Title * 7. What is your overall rating for your experience with Hi-Rise? Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 Extremely Poor - 0 1 2 3 4 5 6 7 8 9 Outstanding - 10 OK Question Title * 8. How likely is it that you would recommend Hi-Rise to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 9. Hi-Rise provides financial rewards for employees that provide excellent service and workmanship. Is there any employee you would like to call out for outstanding service? OK Question Title * 10. Please provide your name and company details so we can recognise our employee for their great work. OK Question Title * 11. Do you have any other comments, questions, or concerns? Please leave additional details here if you want us to contact you to resolve an issue. OK DONE