Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. City of Monterey Harbor and Marina Survey Historic Monterey Harbor is located in Monterey Bay National Marine Sanctuary Thank you for taking the time to answer this survey of eight questions. Your perspective is very helpful in setting our course forward OK Question Title * 1. Did you recently use the Monterey Harbormasters Office services? Yes No OK Question Title * 2. How did the Harbor Office provide those services? In person By telephone Online Through the mail I have not used Harbormaster Office services in the past year OK Question Title * 3. If you had a request we couldn't completely fulfill, were other options or suggestions provided to you? Yes No Not applicable What was your request that we couldn't help you with? OK Question Title * 4. Was the staff member able to assist you in a timely manner? Yes No Not Applicable Add any additional information here OK Question Title * 5. How was your experience with the staff member who assisted you? OK Question Title * 6. How would you rate our marina and harbor facilities? Excellent Satisfactory Needs Improvement Not Applicable Boaters restrooms and showers Boaters restrooms and showers Excellent Boaters restrooms and showers Satisfactory Boaters restrooms and showers Needs Improvement Boaters restrooms and showers Not Applicable Reasonable value for the price Reasonable value for the price Excellent Reasonable value for the price Satisfactory Reasonable value for the price Needs Improvement Reasonable value for the price Not Applicable Facilities Facilities Excellent Facilities Satisfactory Facilities Needs Improvement Facilities Not Applicable Launch ramp Launch ramp Excellent Launch ramp Satisfactory Launch ramp Needs Improvement Launch ramp Not Applicable Docks maintenance Docks maintenance Excellent Docks maintenance Satisfactory Docks maintenance Needs Improvement Docks maintenance Not Applicable WiFi service WiFi service Excellent WiFi service Satisfactory WiFi service Needs Improvement WiFi service Not Applicable Safety in and around the marina Safety in and around the marina Excellent Safety in and around the marina Satisfactory Safety in and around the marina Needs Improvement Safety in and around the marina Not Applicable Stewardship of the marine environment Stewardship of the marine environment Excellent Stewardship of the marine environment Satisfactory Stewardship of the marine environment Needs Improvement Stewardship of the marine environment Not Applicable Other (please specify) OK Question Title * 7. Would you recommend the Monterey Marina to a friend? Yes No OK Question Title * 8. Thank you for visiting us, please rate your experience at Monterey Marina If a member of the Harbor staff exceeded your expectations, please share the good news with the team. Thank you. OK DONE
