The GHASA Hospitality Survey 2021

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* 1. Did you receive any external financial assistance during the past two years?

Government loan

Bank loan

Business interruption payout

Other (Please explain)

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* 2. If you had business interruption insurance, were you paid out?

Yes

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* 3. Following the pandemic, is your objective now to:

Expand the number of your rooms

Remain with what you have

Reduce the number of rooms

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* 4. If your guest profile has changed recently, please indicate:

More local

More international

Lower price point

Higher price point

Longer stay

Shorter stay

Other

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* 5. Please indicate if you are aware of or are taking advantage of the GHASA-introduced discounts with suppliers; the following are some that we use to prompt you:

25% SABC TV License Renewal

15% Insurance

10% Game

7.5% Builders Warehouse

7.5% PMP Germ Guard (Sanitiser supplier)

2.75% Mobipaid (Manual Transaction rate)

2.5% Nedbank Credit Card Commission Rate

Any others you are using

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* 6. Are there other incentives that you are aware of or feel that properties could benefit from using?

Yes, comment.

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* 7. How important for your marketing, is it to be a graded property?

Very unimportant

Unimportant

Important

Very important

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* 8. Have you heard of the GHASA Accreditation process, called the Seal of Africa?

Yes

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* 9. In a brief sentence, how could GHASA (Guest House, Hotel & Safari Accreditation) help you?

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* 10. As an owner or operator of a property - if you are not a signed-up member (costing +/- R100 a month), would you like to find out more?

Yes