Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Residential & Commercial Customer Service Survey Question Title * 1. Please provide the following information: Your Name Project Address Date Work Was Performed OK Question Title * 2. How did you hear about us? Google Facebook Instagram Vans/Trucks Friend/Family Other (please specify) OK Question Title * 3. How satisfied are you with the TECHNICIAN(S)? Please rate on a scale of 1-5 with 1 being Poor and 5 being Excellent. 1 2 3 4 5 Courtesy of technician Courtesy of technician 1 Courtesy of technician 2 Courtesy of technician 3 Courtesy of technician 4 Courtesy of technician 5 Communication from technician Communication from technician 1 Communication from technician 2 Communication from technician 3 Communication from technician 4 Communication from technician 5 Appearance of technician Appearance of technician 1 Appearance of technician 2 Appearance of technician 3 Appearance of technician 4 Appearance of technician 5 Technician left the jobsite in a clean and organized manner Technician left the jobsite in a clean and organized manner 1 Technician left the jobsite in a clean and organized manner 2 Technician left the jobsite in a clean and organized manner 3 Technician left the jobsite in a clean and organized manner 4 Technician left the jobsite in a clean and organized manner 5 Technician was knowledgeable about your electrical issue Technician was knowledgeable about your electrical issue 1 Technician was knowledgeable about your electrical issue 2 Technician was knowledgeable about your electrical issue 3 Technician was knowledgeable about your electrical issue 4 Technician was knowledgeable about your electrical issue 5 OK Question Title * 4. How satisfied are you with NICKLE overall? Please rate on a scale of 1-5 with 1 being Poor and 5 being Excellent. 1 2 3 4 5 Overall quality of work performed Overall quality of work performed 1 Overall quality of work performed 2 Overall quality of work performed 3 Overall quality of work performed 4 Overall quality of work performed 5 Work was completed in a timely manner Work was completed in a timely manner 1 Work was completed in a timely manner 2 Work was completed in a timely manner 3 Work was completed in a timely manner 4 Work was completed in a timely manner 5 Polite/professional communication from office staff Polite/professional communication from office staff 1 Polite/professional communication from office staff 2 Polite/professional communication from office staff 3 Polite/professional communication from office staff 4 Polite/professional communication from office staff 5 Response time from office staff Response time from office staff 1 Response time from office staff 2 Response time from office staff 3 Response time from office staff 4 Response time from office staff 5 Fairness in pricing Fairness in pricing 1 Fairness in pricing 2 Fairness in pricing 3 Fairness in pricing 4 Fairness in pricing 5 OK Question Title * 5. How likely are you to recommend Nickle to others? Very likely Somewhat likely Somewhat unlikely Very unlikely OK Question Title * 6. Provide any additional comments you may have. OK SUBMIT
