Exit

1. Customer Feedback

Please select the response that best describes your most recent interaction with the UAB Medical Genomics Laboratory. 

Question Title

* 1. How satisfied were you with your most recent experience with the UAB Medical Genomics Laboratory?

Question Title

* 2. How convenient was it to use the UAB Medical Genomics Laboratory for your testing services?

Question Title

* 3. How do the prices of UAB Medical Genomics Laboratory compare to other similar services you have used?

Question Title

* 4. How likely are you to continue using the UAB Medical Genomics Laboratory in the future?

Question Title

* 5. How knowledgeable was the customer service representative you interacted with?

Question Title

* 6. How satisfied were you with the response time from our customer service team?

Question Title

* 7. How satisfied were you with the turnaround time for your testing service?

Question Title

* 8. What specific updates would you suggest for our website to enhance your user experience?

Question Title

* 9. What changes or additions would you recommend to improve our genetic testing services?

Question Title

* 10. Please provide your contact information if you'd like to speak with a customer service representative about your experience. If you prefer to remain anonymous, simply enter 'I wish to remain anonymous.'