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The UK's cyber insurance industry is constantly evolving with ever-present threats such as cyberattacks and data breaches. It is therefore imperative for brokers to strengthen their clients' coverage with the most robust cyber insurance policies.

Insurance Business UK launches the third annual 5-Star Cyber report with a mission to determine which insurance policies are keeping up with the rapidly expanding cyber industry and can best fit the industry’s needs.

Take this survey to be part of this valuable industry resource and let insurers and MGAs know where they need to improve.

The 5-Star Cyber report will be published in February 2025 on the Insurance Business UK website and e-newsletter.

The survey closes on Friday, 13 September.

For more information, please contact marinella.mallari@keymedia.com

Question Title

* 1. How important are the following when placing a cyber policy? (1 = not important, 5 = most important)

	1 (not important)	2	3	4	5 (most important)
Clarity of first-party coverage	Clarity of first-party coverage 1 (not important)	Clarity of first-party coverage 2	Clarity of first-party coverage 3	Clarity of first-party coverage 4	Clarity of first-party coverage 5 (most important)
Clarity of third-party coverage	Clarity of third-party coverage 1 (not important)	Clarity of third-party coverage 2	Clarity of third-party coverage 3	Clarity of third-party coverage 4	Clarity of third-party coverage 5 (most important)
Claims payment/processing	Claims payment/processing 1 (not important)	Claims payment/processing 2	Claims payment/processing 3	Claims payment/processing 4	Claims payment/processing 5 (most important)
Flexibility/customisation of policies	Flexibility/customisation of policies 1 (not important)	Flexibility/customisation of policies 2	Flexibility/customisation of policies 3	Flexibility/customisation of policies 4	Flexibility/customisation of policies 5 (most important)
Underwriting expertise	Underwriting expertise 1 (not important)	Underwriting expertise 2	Underwriting expertise 3	Underwriting expertise 4	Underwriting expertise 5 (most important)
Access to risk mitigation/risk evaluation partners	Access to risk mitigation/risk evaluation partners 1 (not important)	Access to risk mitigation/risk evaluation partners 2	Access to risk mitigation/risk evaluation partners 3	Access to risk mitigation/risk evaluation partners 4	Access to risk mitigation/risk evaluation partners 5 (most important)
Pricing	Pricing 1 (not important)	Pricing 2	Pricing 3	Pricing 4	Pricing 5 (most important)
Breach response	Breach response 1 (not important)	Breach response 2	Breach response 3	Breach response 4	Breach response 5 (most important)
Educating the broker about the policy	Educating the broker about the policy 1 (not important)	Educating the broker about the policy 2	Educating the broker about the policy 3	Educating the broker about the policy 4	Educating the broker about the policy 5 (most important)

Question Title

* 2. Which cyber policy is your first choice to offer your clients?

Policy Name:

Company:

Question Title

* 3. How well do you think this policy performs on the following criteria out of 5?
Leave blank if you are unsure or if the criterion is not relevant (1 = poor, 5 = excellent)

	1 (poor)	2	3	4	5 (excellent)
Clarity of first-party coverage	Clarity of first-party coverage 1 (poor)	Clarity of first-party coverage 2	Clarity of first-party coverage 3	Clarity of first-party coverage 4	Clarity of first-party coverage 5 (excellent)
Clarity of third-party coverage	Clarity of third-party coverage 1 (poor)	Clarity of third-party coverage 2	Clarity of third-party coverage 3	Clarity of third-party coverage 4	Clarity of third-party coverage 5 (excellent)
Claims payment/processing	Claims payment/processing 1 (poor)	Claims payment/processing 2	Claims payment/processing 3	Claims payment/processing 4	Claims payment/processing 5 (excellent)
Flexibility/customisation of policies	Flexibility/customisation of policies 1 (poor)	Flexibility/customisation of policies 2	Flexibility/customisation of policies 3	Flexibility/customisation of policies 4	Flexibility/customisation of policies 5 (excellent)
Underwriting expertise	Underwriting expertise 1 (poor)	Underwriting expertise 2	Underwriting expertise 3	Underwriting expertise 4	Underwriting expertise 5 (excellent)
Access to risk mitigation/risk evaluation tools/partners	Access to risk mitigation/risk evaluation tools/partners 1 (poor)	Access to risk mitigation/risk evaluation tools/partners 2	Access to risk mitigation/risk evaluation tools/partners 3	Access to risk mitigation/risk evaluation tools/partners 4	Access to risk mitigation/risk evaluation tools/partners 5 (excellent)
Pricing	Pricing 1 (poor)	Pricing 2	Pricing 3	Pricing 4	Pricing 5 (excellent)
Breach response	Breach response 1 (poor)	Breach response 2	Breach response 3	Breach response 4	Breach response 5 (excellent)
Educating the broker about the policy	Educating the broker about the policy 1 (poor)	Educating the broker about the policy 2	Educating the broker about the policy 3	Educating the broker about the policy 4	Educating the broker about the policy 5 (excellent)

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* 4. Growth areas in cyber

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* 5. What can your cyber insurers do better?

Question Title

* 6. Which cyber policy is your second choice to offer your clients?

Policy Name:

Company:

Question Title

* 7. How well do you think this policy performs on the following criteria out of 5?
Leave blank if you are unsure or if the criterion is not relevant (1 = poor, 5 = excellent)

	1 (poor)	2	3	4	5 (excellent)
Clarity of first-party coverage	Clarity of first-party coverage 1 (poor)	Clarity of first-party coverage 2	Clarity of first-party coverage 3	Clarity of first-party coverage 4	Clarity of first-party coverage 5 (excellent)
Clarity of third-party coverage	Clarity of third-party coverage 1 (poor)	Clarity of third-party coverage 2	Clarity of third-party coverage 3	Clarity of third-party coverage 4	Clarity of third-party coverage 5 (excellent)
Claims payment/processing	Claims payment/processing 1 (poor)	Claims payment/processing 2	Claims payment/processing 3	Claims payment/processing 4	Claims payment/processing 5 (excellent)
Flexibility/customisation of policies	Flexibility/customisation of policies 1 (poor)	Flexibility/customisation of policies 2	Flexibility/customisation of policies 3	Flexibility/customisation of policies 4	Flexibility/customisation of policies 5 (excellent)
Underwriting expertise	Underwriting expertise 1 (poor)	Underwriting expertise 2	Underwriting expertise 3	Underwriting expertise 4	Underwriting expertise 5 (excellent)
Access to risk mitigation/risk evaluation tools/partners	Access to risk mitigation/risk evaluation tools/partners 1 (poor)	Access to risk mitigation/risk evaluation tools/partners 2	Access to risk mitigation/risk evaluation tools/partners 3	Access to risk mitigation/risk evaluation tools/partners 4	Access to risk mitigation/risk evaluation tools/partners 5 (excellent)
Pricing	Pricing 1 (poor)	Pricing 2	Pricing 3	Pricing 4	Pricing 5 (excellent)
Breach response	Breach response 1 (poor)	Breach response 2	Breach response 3	Breach response 4	Breach response 5 (excellent)
Educating the broker about the policy	Educating the broker about the policy 1 (poor)	Educating the broker about the policy 2	Educating the broker about the policy 3	Educating the broker about the policy 4	Educating the broker about the policy 5 (excellent)

Question Title

* 8. Growth areas in cyber

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* 9. What can your cyber insurers do better?

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* 10. Nominator Contact Information:
The answers and ratings you have provided will be anonymous and will only be used as collective data for our future awards/reports.

Name:

Job title:

Company:

City & County:

Email address:

Phone number:

Question Title

* 1. How important are the following when placing a cyber policy? (1 = not important, 5 = most important)

Question Title

* 2. Which cyber policy is your first choice to offer your clients?

Question Title

* 3. How well do you think this policy performs on the following criteria out of 5?Leave blank if you are unsure or if the criterion is not relevant (1 = poor, 5 = excellent)

Question Title

* 4. Growth areas in cyber

Question Title

* 5. What can your cyber insurers do better?

Question Title

* 6. Which cyber policy is your second choice to offer your clients?

Question Title

* 7. How well do you think this policy performs on the following criteria out of 5?Leave blank if you are unsure or if the criterion is not relevant (1 = poor, 5 = excellent)

Question Title

* 8. Growth areas in cyber

Question Title

* 9. What can your cyber insurers do better?

Question Title

* 10. Nominator Contact Information:The answers and ratings you have provided will be anonymous and will only be used as collective data for our future awards/reports.

* 3. How well do you think this policy performs on the following criteria out of 5?
Leave blank if you are unsure or if the criterion is not relevant (1 = poor, 5 = excellent)

* 7. How well do you think this policy performs on the following criteria out of 5?
Leave blank if you are unsure or if the criterion is not relevant (1 = poor, 5 = excellent)

* 10. Nominator Contact Information:
The answers and ratings you have provided will be anonymous and will only be used as collective data for our future awards/reports.