CS Social Media Survey - Tech Forums - Amalowyn Question Title * 1. (Optional) Provide a link to the thread: Question Title * 2. (Optional) What was the issue that created the thread? Connection and Latency Installation and Patching Crashing and Lockup Audio or Video performance Question Title * 3. Amalowyn understood the reason for the thread. Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Question Title * 4. Amalowyn values the posters in the thread as customers. Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Question Title * 5. Amalowyn provided clear and accurate information. Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Strongly disagree Disagree Neither agree nor disagree Agree Strongly agree Question Title * 6. Was the cause for the issue found? Yes No Question Title * 7. Was a solution found for the issue? Yes No Question Title * 8. How satisfied are you with the service provided by Amalowyn? Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied Question Title * 9. (Optional) Is there anything else you would like to tell us about? What could we have done to make this a better experience for you? Done