Adrich Smart Label Troubleshooting

Basic information

Hi there! We're so sorry to hear you're having issues with your product. Hopefully by completing this survey, you'll figure out what the issue was and get it resolved. As you work your way through the questions, complete the troubleshooting steps provided to resolve your issue. If these steps don't get your product working, we'll follow up with you soon!

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* 1. What is your email address? (please use the same address that you used for your Adrich account and to sign up for the study)

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* 2. What is your phone number? (please use the same address that you used for your Adrich account and to sign up for the study)

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* 3. What product are you testing?

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* 4. Which one of these best describes the issue you're having?

Connecting a product

Re-syncing a product

Logging in / recovering password / switching email on account

Survey issue

I need a refill

Other (please specify)