Alice Springs Student Accommodation Short Term Client Survey

Thank you for choosing to stay with Alice Springs Student Accommodation (ASSA). We are keen to gather feedback from our customers to help shape improvements and changes for the future.

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* 1. What was your reason for staying at ASSA?

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* 2. How would you rate the customer service provided by ASSA staff?

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* 3. How did you find the booking process?

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* 4. How would you rate the billing process for your ASSA booking?

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* 5. How did you find the arrival/check in process?

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* 6. How did you find the location of ASSA?

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* 7. How did you find security at ASSA?

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* 8. How would you rate the cleanliness of your room?

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* 9. How would you rate the kitchen facilities?

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* 10. How would you rate the laundry facilities?

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* 11. How would you rate the bedding and linen provided in your room?

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* 12. How would you rate the bathroom facilities?

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* 13. How would you rate the price of ASSA accommodation based on value for money?

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* 14. Do you have any other feedback that you wish to give about your stay?

Thank you for taking the time to provide feedback. We hope that you enjoyed your stay with ASSA and that you will visit us again.

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* 15. If you would like any maintenance issues followed up on your room, please advise us below of the room number (optional question but helpful if follow up work needed)

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