Arctic Air Grip Go Customer Satisfaction Survey

Thank you for your purchase of the Arctic Air^® Grip Go! Please answer the short survey below to let us know what you think!

Question Title

* 1. How would you rate Arctic Air® Grip Go on a scale of 1 to 5 stars? (1 = bad, 5 = love it)

Question Title

* 2. How would you improve Arctic Air® Grip Go to make it a 5 star rating?

Question Title

* 3. How likely are you to recommend Arctic Air® Grip Go to a friend or family member?

Not Likely

Extremely Likely

Not Likely

Extremely Likely

Question Title

* 4. How would you rate the overall cooling provided by Arctic Air® Grip Go? (1 = bad, 5 = love it)

Question Title

* 5. How would you rate the size of Arctic Air® Grip Go? (1 = too little, 5 = perfect)

Question Title

* 6. How would you rate the amount of evaporative cooling mist from the Arctic Air® Grip Go? (1 = too small, 5 = perfect)

Question Title

* 7. How would you rate the sound level of Arctic Air® Grip Go? (1 = very loud, 5 = perfect)

Question Title

* 8. How would you rate the rechargeable run time of Arctic Air® Grip Go? (1 = too short, 5 = perfect)

Question Title

* 9. How would you rate the adjustable speed levels of Arctic Air® Grip Go? (1 = very slow, 5 = perfect)

Question Title

* 10. How would you rate the built-in clamp of Arctic Air® Grip Go? (1 = hard, 5 = easy)

Question Title

* 11. Which feature do you like BEST about Arctic Air® Grip Go?

3 adjustable speeds

Lightweight and portable

Dual cooling jets

Powerful personal air cooler

Quiet operation

Built-In Clamp

Cordless and rechargeable

Runs up to 5 hours per charge

Other (please specify)

Question Title

* 12. Where do you use your Arctic Air® Grip Go? (please check all that apply)

Inside the home

Shed

Garage

Mowing the lawn

Gym

Strolling the baby

Outdoor events

Car

Outdoor activities

Pool

Beach

Outdoor relaxing

At work

Picnics

Outdoor parties

Other (please specify)

Question Title

* 13. When did you get your Arctic Air® Grip Go?

July

June

March

September

December

October

May

April

November

February

January

August

Question Title

* 14. During which months do you or will you use your Arctic Air® Grip Go? (please check all that apply)

January

February

March

April

May

June

July

August

September

October

November

December

I haven't used it yet

Question Title

* 15. At which store did you purchase Arctic Air® Grip Go?

Target

Menards

Walgreens

BJ's

Costco

Walmart

Amazon

Kroger

Best Buy

Tractor Supply

CVS

Home Depot

Dollar General

Lowe's

Kohl's

Sam's Club

Bed Bath & Beyond

I didn't purchase one - mine was given to me

Other (please specify)

Question Title

* 16. Does the retail packaging above properly explain the features and benefits of Arctic Air® Grip Go?

Yes

No and this is why:

Question Title

* 17. Did the instructions included in the packaging properly explain how to use Arctic Air® Grip Go?

Yes

No and this is why:

Question Title

* 18. Were there any issues while unboxing your Arctic Air® Grip Go?

Yes and this was my issue:

Question Title

* 19. Have you ever purchased any other Arctic Air^® products?

Yes - the original Arctic Air® evaporative cooler

Yes - the Arctic Air® Pure Chill evaporative cooler

Yes - the Arctic Air® Pure Chill 2.0

Yes - the Arctic Air® Tower evaporative cooler

Yes - the Arctic Air® Tower 2.0

Yes - the Arctic Air® Hat

Yes - the Arctic Air® Cap

Yes - the Arctic Air® Freedom

Yes - the Arctic Air® Freedom 2.0

Yes - the Arctic Air® Pure Chill XL

Yes - the Arctic Air® Pocket

No - this is my first Arctic Air® purchase

Yes and this was my issue:

Question Title

Question Title

* 1. How would you rate Arctic Air® Grip Go on a scale of 1 to 5 stars? (1 = bad, 5 = love it)

Question Title

* 2. How would you improve Arctic Air® Grip Go to make it a 5 star rating?

Question Title

* 3. How likely are you to recommend Arctic Air® Grip Go to a friend or family member?

Question Title

* 4. How would you rate the overall cooling provided by Arctic Air® Grip Go? (1 = bad, 5 = love it)

Question Title

* 5. How would you rate the size of Arctic Air® Grip Go? (1 = too little, 5 = perfect)

Question Title

* 6. How would you rate the amount of evaporative cooling mist from the Arctic Air® Grip Go? (1 = too small, 5 = perfect)

Question Title

* 7. How would you rate the sound level of Arctic Air® Grip Go? (1 = very loud, 5 = perfect)

Question Title

* 8. How would you rate the rechargeable run time of Arctic Air® Grip Go? (1 = too short, 5 = perfect)

Question Title

* 9. How would you rate the adjustable speed levels of Arctic Air® Grip Go? (1 = very slow, 5 = perfect)

Question Title

* 10. How would you rate the built-in clamp of Arctic Air® Grip Go? (1 = hard, 5 = easy)

Question Title

* 11. Which feature do you like BEST about Arctic Air® Grip Go?

Question Title

* 12. Where do you use your Arctic Air® Grip Go? (please check all that apply)

Question Title

* 13. When did you get your Arctic Air® Grip Go?

Question Title

* 14. During which months do you or will you use your Arctic Air® Grip Go? (please check all that apply)

Question Title

* 15. At which store did you purchase Arctic Air® Grip Go?

Question Title

Question Title

* 16. Does the retail packaging above properly explain the features and benefits of Arctic Air® Grip Go?

Question Title

* 17. Did the instructions included in the packaging properly explain how to use Arctic Air® Grip Go?

Question Title

* 18. Were there any issues while unboxing your Arctic Air® Grip Go?

Question Title

* 19. Have you ever purchased any other Arctic Air® products?

Question Title

* 20. Please share with us any other feedback you have on the Arctic Air® Grip Go.

* 19. Have you ever purchased any other Arctic Air^® products?

* 20. Please share with us any other feedback you have on the Arctic Air^® Grip Go.