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Automotive News is looking for candidates for its best practices feature – a series of stories about dealerships doing something innovative that is delivering proven benefits to operations.
 
This survey asks you to briefly describe an established practice that is working well at your franchised store or dealership group. This can be in any department in the store – new-car sales, used-car sales, finance and insurance, parts and service, accessories, etc. It also could be something that applies to other aspects of operation — customer service and loyalty, employee satisfaction, employee benefits, marketing, expense oversight, etc. We’re also looking for innovative practices that are working well for dealerships as they navigate the shift to electric vehicles.
 
We will review submissions, and we may contact you for a possible story. So please make sure to leave your contact information at the end of the survey.
 
Thank you,
Amy Wilson
Automotive News Retail Director
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