The ALB 2019 In-House Survey Question Title * 1. Which of the following would best describe your position? Head of Legal Legal Counsel Legal Manager CLO/Vice President/Managing Director Senior Manager/Department Head Other (please specify) Question Title * 2. Which is the primary jurisdiction or jurisdictions your company operates in? China (Mainland) Hong Kong/Macao/Taiwan Japan/Korea Southeast Asia India Middle East Australia/New Zealand Other (please specify) Question Title * 3. Has the adoption of legal technology by your legal department increased in the past year? No Yes Question Title * 4. What kind of technology are you using more of, or have you started using in the past year? Question Title * 5. Do you expect your in-house legal/compliance team will grow next year? It will grow It will shrink It will remain the same Question Title * 6. What kind of work keeps your department most busy? (tick as many as apply) Ethics and compliance issues Regulatory or governmental changes Information privacy Protection of intellectual property Mergers and acquisitions Anti-bribery issues Other (please specify) Question Title * 7. How has the mix of your external vs internal work changed in the past year? More legal work is done internally More legal work is given to external law firms or other service providers No change since last year Question Title * 8. Do you use "NewLaw" firms, flex lawyers or other alternative legal service providers (ALSPs)? No Yes Question Title * 9. What are the kinds of non-law firm ALSPs that you use? (Tick as many as apply) We don't use any Accounting firms such as the Big Four LPOs Flex/contract lawyer services Document creation software/templates Other (please specify) Question Title * 10. How much of your external legal spend today goes to non-law firm legal services providers? None Less than 10 percent Between 10 and 25 percent Between 25 and 50 percent More than 50 percent Question Title * 11. Has your relationship with external counsel fundamentally changed in the past year? No, it remains the same Yes (please elaborate below) Question Title * 12. In what way or ways? Question Title * 13. How satisfied are you with the external law firms you are using? Extremely satisfied Generally satisfied, although there are a few areas for improvement Not satisfied; there are one or more significant areas of concern Question Title * 14. What are your main concerns when it comes to the external counsel you are using? (Tick as many as apply) Fees are too high or unexplained They don't understand our company/industry They are not responsive enough to our concerns They are slow, inefficient, or give bad advice Partners are either not involved or don't provide input The partners/lawyers responsible have changed Ethical issues Other (please specify) Question Title * 15. If you were to employ new external counsel in 2019, what factors would influence your selection? (Tick as many as apply) Expertise in your industry Favorable fees/billing policies Responsiveness Brand name/Reputation of the law firm or lawyer Personal relationship with the law firm/lawyer Geographical reach/office locations Use of the most up-to-date technology Policies related to diversity: Gender, LGBT etc Other (please specify) Question Title * 16. How do you plan to locate external counsel in 2019? From list of company-approved external counsel Referrals from other in-house lawyers Referrals from other external counsel Law firm rankings Law firm marketing (seminars, client alerts, etc) Other (please specify) Question Title * 17. Please leave your name and contact details for a chance to win a Fitbit Alta HR. No, I do not wish to identify myself. Yes, I do, and my contact information is below Full name, work email address and phone number please. Done