COVID-19: Law firm health check Question Title * 1. What is your firm name, and your title? (This information will not be published) Question Title * 2. Where is your firm located? China Hong Kong Japan Taiwan South Korea Singapore Malaysia Indonesia Thailand Philippines Vietnam India Question Title * 3. Generally speaking, how has COVID-19 impacted the way your team works? Question Title * 4. How would you describe your firm’s response to the outbreak? Excellent (e.g. responded with swift planning, seamless transition to flexible working and existing familiarity to technology and with support measures in place for staff) Quite well (e.g. there were a few teething issues, but overall the team adapted well and we’re in the swing of things now) Poorly (e.g. technology issues, action was slow and only followed raised concerns, flexibility was not guaranteed) Very poorly (team has struggled to adapt, teammates seriously concerned about the response, lack of support for staff) Question Title * 5. What of the financial impact? Have there been pay cuts, is your firm likely to see redundancies or work hours cut back? Question Title * 6. How have your relationships with clients fared during this time. They have improved They remain unchanged There have been minor issues The firm has lost clients Question Title * 7. Has the way you bill clients changed over this time? Is this likely to change in the future as a result of COVID-19? Question Title * 8. Has the outbreak changed the way your firm will work in the future — e.g. will there be greater flexibility, different types of technology used? Question Title * 9. Has the outbreak changed the way you feel about your firm Yes, for the better: I feel more committed to the firm and my teammates/we’re closer now No change: I feel the same about the firm and my teammates, the work experience has been fairly similar It was eye opening, but not in a good way: It changed the way I feel about management and my place in the team and I’m unlikely to stick around long term Mayday: The experience was a wake up call/I’m planning to leave the firm in the near future Question Title * 10. Post COVID-19, is the firm likely to change the way it works — and if so, how? Question Title * 11. Have more to say? Please do tell us is you’re open to speaking further — either anonymously or with attribution. We want to know how COVID-19 has impacted you and your workplace, for better or worse. Leave your contact details here, or reach journalist Elizabeth Beattie on Signal +85254806403 Done