Age-Friendly Business Application Question Title Please complete one application for each business location. Eligibility. To receive the age-friendly business designation, the business must:1. Be physically located in the District of Columbia2. Have a valid, non-expired business license3. Pledge to uphold the age-friendly checklist valuesApplication. To apply for the age-friendly business designation, the business must:1. Complete the application below2. Provide supporting documentation (e.g. photos, copies of ads, links to website) to the DC Economic Partnership: Mail: ATTN: Age-Friendly Business Initiative DC Economic Partnership 1495 F Street NW Washington DC 20004 Fax: (202) 661-8671Email: agefriendly@dc.govYou will be notified upon receipt of your supporting documentation. Question Title * 1. Business Name Question Title * 2. Doing Business As Question Title * 3. Address Question Title * 4. Ward Question Title * 5. Contact Name/Title Question Title * 6. Phone Question Title * 7. Website Question Title * 8. Email Address Question Title * 9. Industry Arts and Entertainment Automotive Barber/Beauty/Spa Services Food, Beverage, Grocery Health and Medical Hotel/Travel/Tourism Professional/Financial Services Real Estate Retail Services and Goods Sports and Fitness Telecommunications Other (please specify) AGE-FRIENDLY BUSINESSES BEST PRACTICES CHECK LISTPlease identify at least ten best practices, with at least one under each category below.I attest that the best practices checked below are currently in place: Question Title * 10. PHYSICAL FACILITY: Create a welcoming atmosphere Have an easily accessible and identifiable waiting area for customers who are older and/or disabled Have adequate lighting at the business entrance and around emergency exits Have easily opened or automatic doors Have non-slip surfaces, sturdy railings, wider aisles and uncluttered pathways Have wheelchair accommodation at tables (e.g. restaurants and theaters) Have an elevator/escalator to reach multiple levels Have an easily accessible, universally-designed customer restroom Have a customer service desk in an easily accessible and clearly visible location Maintain business exterior and sidewalks free of dirt, snow, leaves, debris, etc. Limit noise levels to a moderate/low level at lunch or early evening Question Title * 11. Additional information (please provide any additional comments that speak to the age-friendliness of your PHYSICAL FACILITY) Question Title * 12. PERSONNEL: Provide respectful and excellent customer service Provide respectful customer service in person and on the phone Have staff that act as greeters and offer assistance Train staff to assist customers with access and functional needs (e.g. reach shelved items, speak clearly, read labels/menus) Offer employment training and opportunities for older adults Question Title * 13. Additional information (please provide any additional comments that speak to the age-friendliness of your PERSONNEL) Question Title * 14. PRODUCTS & SERVICES: Attract and serve customers 50 and over Offer discount programs for older adults (e.g. senior discount day, coupons) Advertise in media outlets or participate in community events targeting older adults Offer consumer education and training (e.g. use of new products, technology, info sessions) Offer products that are tailored to older adult customers (e.g. small portions, large print materials) Offer drop-off/delivery service Offer shop by phone or online Question Title * 15. Additional information (please provide any additional comments that speak to the age-friendliness of your PRODUCTS & SERVICES) Question Title * 16. PRINT & WEB MATERIALS: Provide easily accessible information Use large, clear fonts – at least 12 point – and good contrast (e.g., signage, menus, brochures) Have a large front or easy text resize option on websites Have easy navigation and fewer clicks for web users who are less technologically savvy Have an easy-to-find customer service phone number and contact information on the website Have well-lit areas where customers can read and inspect products Question Title * 17. Additional information (please provide any additional comments that speak to the age-friendliness of your PRINT & WEB MATERIALS) Question Title * 18. OTHER BEST PRACTICES: You may submit any additional best practices or comments below Please email supporting images and documents to agefriendly@dc.gov. We will not be able to count best practices that we cannot verify. Question Title * 19. How did you hear about the Age-Friendly Business initiative? Done