Behavioral Health & Medical Care Continuity and Coordination of Care Survey

Aetna Better Heath  would like to understand how well primary care and behavioral health providers communicate and coordinate care. Please complete a survey and share your feedback for each Primary Care Provider within the Practice. Information obtained from the survey allows Aetna Better Health to measure how well we are meeting the expectations and needs of our network providers and practitioners. 

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* 1. Practitioner Group Name

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* 2. Practitioner Group TIN

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* 3. Practitioner Name (First & Last)

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* 4. Practitioner NPI

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* 5. Practitioner Specialty

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* 6. Phone Number

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* 7. Email Address

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* 8. How do you communicate with Behavioral Health Providers?

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* 9. How satisfied are you with the accuracy of the information received from Behavioral Health Providers in the health plan network?

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* 10. Do Behavioral Health Providers communicate and exchange member health and treatment plan information sufficiently?

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* 11. Do Behavioral Health Providers communicate and exchange member health and treatment plan information timely?

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* 12. How satisfied are you with the clarity of the information received from Behavioral Health Providers in the health plan network?

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* 13. How satisfied are you with the frequency of the information received from Behavioral Health Providers in the health plan network?

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