RESOURCE CENTER Question Title * 1. How satisfied are you with the information you received? 1 - not at all satisfied 2 3 4 5 - somewhat satisfied 6 7 8 9/10 - very satisfied 1 - not at all satisfied 2 3 4 5 - somewhat satisfied 6 7 8 9/10 - very satisfied Question Title * 2. How satisfied are you with the response time to your request? 1 - not at all satisfied 2 3 4 5 - somewhat satisfied 6 7 8 9/10 - very satisfied 1 - not at all satisfied 2 3 4 5 - somewhat satisfied 6 7 8 9/10 - very satisfied Question Title * 3. How satisfied are you with the representative who assisted you? 1 - not at all satisfied 2 3 4 5 - somewhat satisfied 6 7 8 9/10 - very satisfied 1 - not at all satisfied 2 3 4 5 - somewhat satisfied 6 7 8 9/10 - very satisfied Question Title * 4. Overall, how satisfied were you with the overall service? 1 - not at all satisfied 2 3 4 5 - somewhat satisfied 6 7 8 9/10 - very satisfied 1 - not at all satisfied 2 3 4 5 - somewhat satisfied 6 7 8 9/10 - very satisfied Question Title * 5. How likely is it that you would refer our service to a friend or college? 1 - not at all satisfied 2 3 4 5- somewhat satisfied 6 7 8 9/10 - very satisfied 1 - not at all satisfied 2 3 4 5- somewhat satisfied 6 7 8 9/10 - very satisfied Question Title * 6. How would you characterize your experience with the transcript process? Done