"The ABC's of a Fantastic Customer Experience Webinar Series" Online Webinar - Evaluation Form July 2023

The ABC's of a Fantastic Customer Experience Webinar Series

We would love your feedback on The ABC's of a Fantastic Customer Experience Webinar Series. Please let us know what you thought and if you have any recommendations.

Question Title

* 1. How was the webinar for you?

Extremely helpful

Very helpful

Somewhat helpful

Not so helpful

Not at all helpful

Question Title

* 2. Please rate your satisfaction with the content of the webinar by indicating your level of agreement or disagreement with each of the following statements.

	Strongly agree	Agree	Neutral	Disagree	Strongly disagree
The session delivered the information I expected to receive.	The session delivered the information I expected to receive. Strongly agree	The session delivered the information I expected to receive. Agree	The session delivered the information I expected to receive. Neutral	The session delivered the information I expected to receive. Disagree	The session delivered the information I expected to receive. Strongly disagree
The subject matter was presented effectively.	The subject matter was presented effectively. Strongly agree	The subject matter was presented effectively. Agree	The subject matter was presented effectively. Neutral	The subject matter was presented effectively. Disagree	The subject matter was presented effectively. Strongly disagree
The pace of the webinar was satisfactory.	The pace of the webinar was satisfactory. Strongly agree	The pace of the webinar was satisfactory. Agree	The pace of the webinar was satisfactory. Neutral	The pace of the webinar was satisfactory. Disagree	The pace of the webinar was satisfactory. Strongly disagree
The host was knowledgeable.	The host was knowledgeable. Strongly agree	The host was knowledgeable. Agree	The host was knowledgeable. Neutral	The host was knowledgeable. Disagree	The host was knowledgeable. Strongly disagree
As a result of this webinar, I gained new knowledge applicable to my work.	As a result of this webinar, I gained new knowledge applicable to my work. Strongly agree	As a result of this webinar, I gained new knowledge applicable to my work. Agree	As a result of this webinar, I gained new knowledge applicable to my work. Neutral	As a result of this webinar, I gained new knowledge applicable to my work. Disagree	As a result of this webinar, I gained new knowledge applicable to my work. Strongly disagree
I plan to apply what I learned in this webinar	I plan to apply what I learned in this webinar Strongly agree	I plan to apply what I learned in this webinar Agree	I plan to apply what I learned in this webinar Neutral	I plan to apply what I learned in this webinar Disagree	I plan to apply what I learned in this webinar Strongly disagree

Question Title

* 3. Overall, how would you rate the webinar?

Excellent

Very good

Good

Fair

Poor

Question Title

* 4. Do you have any suggestions for future webinar topics?

Question Title

* 5. How likely is it that you would recommend this webinar to a friend or colleague?

1 (Not at all likely)

10 (Extremely likely)

Question Title

* 1. How was the webinar for you?

Question Title

* 2. Please rate your satisfaction with the content of the webinar by indicating your level of agreement or disagreement with each of the following statements.

Question Title

* 3. Overall, how would you rate the webinar?

Question Title

* 4. Do you have any suggestions for future webinar topics?

Question Title

* 5. How likely is it that you would recommend this webinar to a friend or colleague?

Question Title

* 6. Any other comments?